Keep complex printing solutions operating remotely for Canon Canada customers, using maintenance expertise and robust analytical troubleshooting skills. Ottawa coverage requires rotating on-call availability.
As a Service Technician, you will support Canon Canada’s customer base across Ottawa. Your responsibilities include corrective and preventative maintenance for printers, related equipment, and software. You will also complete installations, deinstallations, relocations, escalations, and technical training while meeting customer Service Level Agreements.
Key Responsibilities:
Service printer systems at customer sites and across the region
Complete installations, deinstallations, and equipment relocations
Analyze equipment issues and troubleshoot complex systems
Build customer relationships and maintain excellent satisfaction
Obtain training on current PPS technical requirements
Requirements:
Electrical or mechanical studies through degree or technical school
Some technical service experience and mechanical inclination
Excellent project and process management abilities
Exemplary time management and multitasking skills
Reliable internet connection for work from home
Bring printer systems expertise, project management, and analytical service skills to Canon Canada’s remote Ottawa support team.