Education
Secondary (high) school graduation certificate
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Hospitality industry
Room and board provided
Remote location
Relocation costs covered by employer
Willing to relocate
Responsibilities
Tasks
Investigate complaints and claims
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service
Additional information
Work conditions and physical capabilities
Attention to detail
Work under pressure
Personal suitability
Client focus
Productive interpersonal skills
Reliability
Advantages
Other benefits
On-site housing options
Other perks