Support pediatric patient access at CHEO in Ottawa through Epic scheduling, registration, referrals, and bilingual family communication.

The Patient Service Clerk schedules appointments, registers patients, prepares charts, and maintains patient lists. You will support ambulatory clinic operations through Epic, referral management, check-ins, check-outs, workqueues, and follow-up scheduling. The position also includes billing verification, inventory, and clerical support.

Key Responsibilities:

- Create patient profiles in Epic Cadence according to registration standards
- Input, update, and scan electronic referrals in Epic
- Schedule appointments, interpreters, follow-ups, and recall workqueues
- Greet families, verify demographics, and complete clinic check-ins
- Monitor workqueues, patient lists, cancellations, and rebooking requirements

Requirements:

- Secondary School Graduation Diploma
- Approximately six months of related experience
- Knowledge of Epic, Sunrise, and Outlook software
- Essential English and French bilingualism
- Criminal Record Check

Bring Epic registration, scheduling, referral management, and bilingual communication skills to CHEO’s ambulatory pediatric services in Ottawa.

📌 Patient Service Clerk Epic Scheduling (Ottawa)
🏢 Children's Hospital of Eastern Ontario - Ottawa Children's Treatment Centre
📍 Ottawa