Lead social services programming at The Salvation Army’s Maxwell Meighen Centre in Toronto, overseeing case management and shelter operations. Supervise teams, manage caseloads, and support client outcomes.

This front-line management position reports to the Director and supervises Case Workers, Housing Workers, and Community Follow-up Workers. The work includes intake, risk assessments, crisis intervention, housing referrals, documentation, staff scheduling, and facility support. You will coordinate with community agencies and internal leadership.

Key Responsibilities:

- Manage daily Case Management Team operations and meetings
- Provide case management, interventions, referrals, and advocacy
- Supervise Frontline Workers and complete performance evaluations
- Prepare schedules,



incident reports, statistics, and operational reports
- Support HIFIS entries, quality assurance, and accreditation standards

Requirements:

- Two-year related post-secondary or college diploma
- Three years of progressive social service experience
- Supervisory or team lead experience in social services
- Proficiency with Microsoft 365 computer programs
- Emergency First Aid, CPR, and Mental Health First Aid

Bring leadership, case management, crisis de-escalation, and community networking skills to The Salvation Army’s Toronto shelter services.

📌 Social Services Program Manager Toronto
🏢 Broadview Village
📍 Toronto