Citi is looking for a senior payments leader to take full ownership of Canada's domestic payment product portfolio — spanning real-time, batch, and legacy rails — and define the next chapter of how Citi serves the country's largest corporates and financial institutions. The person in this role will set the product vision, manage P&L;, and represent Citi at the industry level — shaping the future of domestic payment infrastructure in Canada. Strategic Product Management & Commercial Growth Formulate and execute the 3–5 year strategic roadmap for Canadian domestic payment products, balancing innovation with the resilience of established rails P&L; & Revenue Management: Take full ownership of the domestic payment product revenue, pricing strategies, transaction volume growth, unit economics, and margin expansion. Market Commercialization: Collaborate closely with Sales, Corporate Banking, and Implementation teams to position product capabilities, respond to high-value RFPs, and drive client adoption across Tier-1 corporates and financial institutions. Competitive & Market Intelligence: Team Leadership & Development: Lead, mentor, and foster the qualified growth of a dedicated team of Product Managers and Product Analysts. Culture & Performance: Drive an inclusive, high-performance culture emphasizing deep domain expertise, accountability, customer-centricity, and continuous learning. Cross-Functional Squad Leadership: Act as Product Owner / Business Lead across cross-functional squads comprising Technology, Operations, Risk, Compliance, Legal, and Client Services.



Rail-Specific Modernization & Lifecycle Management Real-Time Rail (RTR) Execution: Spearhead organizational readiness, technical integration, and commercial launch for Canada’s Real-Time Rail, leveraging ISO 20022 rich data for corporate use cases Spearhead modernization of ACSS and continuously enhance EFT capabilities, optimize clearing windows, reduce settlement risk, and ensure high Straight-Through-Processing (STP) rates. Expand corporate adoption of Interac e-Transfer to replace traditional manual/paper disbursement workflows. Paper Rationalization & Digital Migration: Manage legacy cheque clearing and image rule frameworks while actively executing client migration programs to electronic and instant rails. Industry Advocacy & Regulatory Governance Regulatory Compliance: Ensure strict adherence to Payments Canada By-laws and Rules, Bank of Canada oversight standards and FINTRAC/AML requirements. Risk, Controls & Operational Resilience Risk Governance: Maintain active risk management over product operations, fraud prevention (Positive Pay, verification services), cyber resilience, and compliance frameworks. In-depth knowledge of Canada's clearing and settlement ecosystem, including ACSS, Real-Time Rail, and Interac products.



~ Ability to engage and influence senior executives, regulators, and industry working groups through clear communication of complex payment concepts. ~ Bachelor's degree in Business, Finance, Economics, Engineering, or Computer Science, or equivalent professional experience. Master's degree or MBA in a relevant field. Experience leading product teams through major payment infrastructure modernization programs, particularly Real-Time Rail or ISO 20022 implementations. This is a senior leadership role with real ownership — of a portfolio, a team, and a long-term strategy — in one of the most dynamic areas of financial services. A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in-person collaboration. Access to Citi's global network of payments expertise, enabling cross-market learning and collaboration at scale. Ongoing learning and development opportunities to deepen domain expertise and build leadership capability. A competitive total compensation package, including financial wellbeing support and benefits tailored to a senior management role. -----------------------------------------------------
- Full time -----------------------------------------------------
- Primary Location Full Time Salary Range: $We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening.

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