Customer-focused Lumber Sales Associates at The Home Depot guide shoppers toward suitable project solutions through product knowledge and interpersonal skills.

Sales Associates actively assess customer needs, explain product features, and recommend related items for complete projects. The position emphasizes department knowledge, adjacent-department service, and effective communication. Associates follow the Home Depot GET Model while solving customer needs and supporting satisfaction.

Key Responsibilities:

- Greet, engage, and thank customers using the GET Model
- Assess projects through open-ended questions about customer needs
- Escort shoppers to appropriate merchandise throughout the store
- Recommend related products, services,



and project options
- Maintain signed, displayed, and clean department products

Requirements:

- High School Diploma or equivalent
- One to two years retail or trade experience is an asset
- Effective communication and customer-focused interpersonal skills
- Ability to bend, lift, push, pull, and move items
- Availability for adaptable evening and weekend schedules

Apply lumber sales knowledge, customer service, and project guidance skills while supporting shoppers at The Home Depot.

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📌 Lumber Sales Associate Customer Service (Mississauga)
🏢 The Home Depot Canada
📍 Mississauga