Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work setting Transportation Trucking company Tasks Answer written and oral inquiries Address customers' complaints or concerns Answer inquiries and provide information to customers Explain the type and cost of services offered Receive and log complaints Record transactions Perform data entry Keep track of shipments Provide customer service Receive and register documents for data entry Computer and technology knowledge MS Excel MS Outlook Type of industry experience Trucking Transportation/travel information Public transportation is available Work conditions and physical capabilities Attention to detail Fast-paced environment Tight deadlines Work under pressure Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Ability to multitask Dependability Employment terms options Day Health perks Dental plan Health care plan Vision care benefits Financial benefits Group insurance benefits Other benefits Free parking available Work Term: Permanent Work Language: English Hours: 40 to 44 hours per week