Introduction Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations.

We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a excellent place to kick-start your profession.

For more information, please visit today! Summary Statement Serves as Administrator over Resource Management, with primary responsibility for staff scheduling, resource allocation, and front desk/switchboard operations.

Supervises subordinate staff, coordinates assignments, coverage, and daily operations, and manages resources to ensure efficient, effective, high-quality resident care and support.

Implements and interprets policies, procedures, and regulations; monitors service delivery and compliance; and provides facility charge coverage on assigned shifts, weekends, and holidays.

Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.

Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

Monitors, evaluates, collects and analyzes program data.





Provides technical assistance and recommends course of action.

Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.

Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.

Acts as liaison with operations' staff, State/Federal agencies and community organizations.

Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.

Assists as consultant, coordinator/liaison for special programs and/or projects.

Assesses impact of proposed rules on current operations financially and programmatically.

May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.

Job Requirements JOB REQUIREMENTS for Social Service Administrator Applicants must have education, training and/or experience demonstrating competence in each of the following areas: Three years experience in health or human services work such as applying theories, principles,



laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation.

Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives.

Providing advice to other agency organizational units through consultation.

Six months experience in developing policies or procedures.

Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

Six months experience in narrative report writing.

Conditions of Hire Pre-employment Drug Testing: Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check: A satisfactory criminal background check is required as a condition of hire.

The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Applicants must be legally authorized to work in the United States.

The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

📌 Social Service Administrator (Windsor)
🏢 DelDOT
📍 Windsor