Job Profile Under the general direction of the Assistant Chief Research and Data Intelligence, the Senior Quality Improvement Analyst will lead data, analytics and insight for the Fire Paramedic Service.

They will develop and oversee the governance, methodologies, people, process architecture and technologies to transform the Service¿s data assets into accurate and trusted insights to enable evidence-based decision making.

The Senior Quality Improvement Analyst will rely on their technical expertise to provide guidance and leadership to Quality Improvement Analysts.

They will also oversee data refinement and analysis, design, development, modification, testing, documentation, deployment and problem resolution of data models, profiles, transformations, and other data sources and destinations including data warehouses.

As the Senior Quality Improvement Analyst, you will: Plan and schedule tasks, lead development efforts, provide technical leadership to the team, and supervise team members, manage team performance and ensure staff are accountable for results.

Plan and oversee the portfolio of data and analytics projects, products, and services for the Fire Paramedic Service used to transform the Services data assets into accurate, trusted, and assured insights to enable evidence-based decision-making.

Promote and maintain an evidence-based decision-making culture within the Service to expand problem solving capabilities, reduce bias, improve organizational efficiency and effectiveness, and unlock opportunities for improvement.

Advise the organization and its business areas on ways to strengthen their data quality and applicability in business planning, operations, and research, and ensure data solutions comply to any applicable regulatory laws.

Participate in Departmental Risk Management.

Your qualifications include: Completion of a Post-Secondary Degree in relevant STEM discipline (such as Statistics, Technology, Engineering, Mathematics) or an equivalent combination of related education,



training and experience may be considered.

Master's Degree is preferred Combination of education, training and/or certification in Cloud Services, Machine Learning, Artificial Intelligence, Deep Learning, Natural Language Processing or Programming is an asset.

Leadership or Management training is an asset. A minimum of five (5) years' experience in a directly related position. A minimum of two (2) years' experience leading/managing projects and teams. A minimum of five (5) years' experience in data collection, writing summaries, and visualizing data using dashboards and business intelligence tools/platforms. A minimum of five (5) years' experience with databases, ETL, and data warehousing including performing data wrangling and feature engineering. A minimum of five (5) years' experience designing and conducting research, analyzing complex issues and developing recommendation systems. A minimum of five (5) years' experience in data analytics, and interpretation of data and statistical models (e.g., A/B Testing, Clustering, Regression/Classification, Forecasting, and Explanatory Models) including data preparation techniques, hyperparameter tuning, and model evaluation metrics. A minimum of five (5) years' experience programming in a general-purpose programming language for application development and statistical computing such as R, Python, SPSS, SAS, etc.

Experience with advanced Machine Learning and AI techniques (i.e., supervised and unsupervised MG, decision trees, and natural language processing, outlier detection, recommendation engines, etc.).

Experience using Power





Bi; preferably at an advanced level.

Strong leadership skills with the ability to mentor and train staff.

Ability to create a customer focused team with a commitment to deliver excellent client service.

Solid analytical and problem-solving skills to work related tasks in gathering relevant information, identifying root causes and recommending solutions to various stakeholders.

Ability to organize work related tasks effectively, work independently to meet project deadlines and performance targets within established timeframes/deadlines.

Ability to verbally express ideas clearly and concisely to all levels of the organization and deliver presentations and research findings to different audiences.

Strong written communication skills with the ability to produce technical reports and documents.

Ability to grow and develop positive interpersonal relationships, establish and manage effective partnerships and agreements with a wide variety of stakeholders, community/business groups, agencies, associations and civic departments.

Ability to use of various computer software programs pertinent to this position's responsibilities (e.g.

Outlook, Word, Excel,) with experience using spreadsheets, statistical, formatting, presentation and business intelligence software.

Knowledge of GIS (Geographic Information System) / GLI (Geospatial and Location Intelligence) / Geomatics, cartography and mapping is an asset.

Proficiency working with Cloud-based platforms and services is an asset.

Project management skills.

Conditions of employment T he successful applicant must be legally entitled to work in Canada.

If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid. A Police Information Check satisfactory to the employer will be required from the successful candidate at their expense.

For information on obtaining a Police Information Check, please visit .

📌 Senior Quality Improvement Analyst (Winnipeg)
🏢 City of Winnipeg
📍 Winnipeg