Support Planet Fitness club leadership through staff supervision and exceptional member service at the Aurora, Ontario location.
As Assistant Manager, you will work closely with the Club Manager to build an enthusiastic team atmosphere and financially successful club. Your responsibilities span staff development, scheduling, customer experience, employee concerns, payroll paperwork, front desk activities, and facility upkeep. You will also support marketing promotions, supplies, reports, and equipment or facility repair communication.
Key Responsibilities:
- Provide backup support to the Club Manager as needed
- Ensure staff delivers superior customer experiences consistently
- Answer phones and facilitate member requests and questions
- Communicate needed repairs to Facilities and Maintenance teams
- Support marketing promotions and staff training
Requirements:
- Be at least 18 years of age
- Customer service experience in gym or retail preferred
- Current CPR Certification required
- Ability to work independently and collaboratively
- Occasionally lift up to 50 pounds
Use your staff management, member service, and facility oversight skills to help maintain Planet Fitness’s Judgement Free experience.