Education: College/CEGEP Experience: 1 year to less than 2 years or equivalent experience Work setting Startup company Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide customer service Manage incidents Computer and technology knowledge Internet Communication software Database software Spreadsheet Personal suitability Client focus Excellent oral communication Excellent written communication Organized Team player Time management Screening questions Do you have experience working in this field? Do you meet the language requirements listed in the job posting for the position (English or French)? Other Use of artificial intelligence Employment terms options Morning Workplace information Work from home Term: Permanent Work Language: English Hours: 120 to 160 hours per month

📌 technical support representative (Canada)
🏢 Brainfy AI
📍 Canada