Service Coordinator (Algoma District)

Service Coordinator (Algoma District)

04 Nov
|
McDougall Energy
|
Algoma District

04 Nov

McDougall Energy

Algoma District

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers' needs, improve lives, and enrich communities.At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers to the energy solutions of today and tomorrow.We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.ABOUT THE OPPORTUNITY:McDougall Energy is looking for a detailed orientated person to fill the position of Service Coordinator at our Sudbury Branch. Reporting to the Operations Manager, the Service Coordinator is an integral member of the Service team and is responsible for scheduling and dispatching technicians, managing service requests, and ensuring jobs are completed efficiently and to customer satisfaction.Responsibilities include:Interfacing customers for service-related inquiriesMonitoring, managing, prioritizing, and scheduling the following tasks in an efficient mannerequipment installationsannual maintenanceemergency service callsregulatory inspections (gas-check / comprehensive)Maintaining customer account informationRegistering customers for warranty coverageCompleting purchase orders for incoming equipment,



tanks and materialsMaintaining inventory levels as requiredCompleting other office administration duties as requiredWHAT WE OFFER:We offer career growth and development through on-the-job training, qualified courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.We offer a comprehensive total rewards package including:Competitive CompensationEmployer-matched Group RRSPEmployee Assistance Program (EAP)Life and Disability InsuranceBonus Incentives through Employee and Customer Referral ProgramsABOUT YOU:The ideal candidate will have:3- 5 years' service coordination experienceStrong interpersonal and communication skills (verbal and written)Proficient computer skills and familiarity with Microsoft Office SuiteStrong organization, time management and problem-solving skills with the ability to multi-task with a sense of urgency in a fast-paced environmentAbility to work independently as well as in a team environmentWorking knowledge of TSSA, WHMIS & OPA requirements considered an assetMcDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.

📌 Service Coordinator (Algoma District)
🏢 McDougall Energy
📍 Algoma District

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