An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada's largest and most trusted supply chain service providers. Driven to exceed customer expectations and supported by technology and innovation, we bring simplicity to complex logistics challenges.We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deeply rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered, and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering creative fleet solutions.Position SummaryThe Dispatcher will be responsible for managing day-to-day operations of driver dispatch in a busy environment, scheduling, routing and ensuring that all activities are accurately recorded in the company's transportation management system. The dispatcher will also be expected to communicate effectively with drivers to provide clear instructions and address any issues that arise during transit. Additionally, the role requires close coordination with other departments to ensure timely deliveries and maintain high customer satisfaction.ScheduleDayshift, Mon - FridayWhat you will doFacilitate daily communication and address issues with customers, drivers,



and staffReview driver productivity and utilization reports and provide recommendations to the ManagerMonitor and audit daily driver activities (non-rev hours, start times, finish times, delays, etc)Ensuring drivers are compliant and working in a productive mannerOrder Entry, Data entry, Appointment bookings with shippers, receivers, and customersMaintaining internal templates and spreadsheetsAssist in setting up planning for the next dayStart / Close Daily trips, or end-of-week trips in a timely manner to keep the system as accurate as possibleCustomer Facing ResponsibilitiesAnswering phone call inquiries providing the highest level of customer serviceProviding professional responses to customer emails and communicationsWhat You'll BringMinimum 6 months of Dispatching experience in a transportation environmentWilling to work weekends when requiredAble to work independentlyPost-secondary or equivalent experience an assetExcellent verbal and written communication skillsDirect experience with staff scheduling in a variable work volume environmentKnowledge of 24 x 7 operation, preferably in the transportation industryPost-secondary or equivalent experience an assetTrained in Hours of Service and E-log an assetSkills & CompetenciesStrong analytical, communication and judgment skillsProficient in MS Outlook, Excel, PowerPoint and WordAbility to work in a fast-paced environmentAbility to multitask and handle projects simultaneouslyCommitted to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.

📌 Dispatcher (Oshawa)
🏢 Canada Cartage Group
📍 Oshawa