Serve travelers in Swissport’s Aspire Lounges using French and English communication, customer service, and hospitality skills in an airport setting.
The Lounge Agent rotates through lounge operations, supporting check-in, buffet service, guest requests, and table cleaning. You will welcome passengers, explain available services, verify access eligibility, and address inquiries. The position also supports inventory, lounge presentation, safety, and guest experience.
Key Responsibilities:
- Greet passengers and introduce lounge services
- Verify eligibility using membership, ticket class, or criteria
- Replenish buffets, shelves, and coolers
- Serve guests across lounge and bar areas
- Report feedback, incidents, and maintenance needs
Requirements:
- High School diploma or GED equivalent
- Solid spoken and written French and English
- Relevant customer service experience
- Availability for varied shifts, weekends, and holidays
- Ability to stand for long periods
Bring bilingual communication, hospitality experience, and attentive customer service to Swissport’s Aspire Lounge operations.
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📌 Aspire Lounge Agent French English (Dorval)
🏢 Swissport
📍 Dorval
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