We offer
a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and work from home. Working Business Language: English. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. The Catastrophe Claims Representative Level I supports Wawanesa's goal of delivering an exceptional, consistent claims experience by fairly and equitably adjusting small to moderate complexity property claims arising from catastrophes, natural disasters, and weather events. In this role,



you'll apply and explain policy coverages, investigate and document losses, and manage a high-volume pending from first notice of loss through resolution. Interpret policy, confirm coverage, and set accurate loss and expense reserves. Coordinate vendors and service providers, reconciling inputs from appraisers, TPAs, contractors, and repair facilities to accurately quantify losses. Review repair estimates and grow your estimating capability (scopes and estimating software). Keep claim files audit-ready with accurate notes, diaries, and system documentation. Manage high-volume intake and inventory by prioritizing effectively and staying organized in a fast-paced environment. Work within adjusting guidelines and company procedures while staying current on regulatory/licensing requirements and product/industry updates. Travel on short notice for catastrophe deployments (including extended stays) and jump in to support non-CAT claims when needed. Working toward a CIP designation and meeting adjuster licensing requirements. Demonstrated customer service with empathy, professionalism, and strong written/verbal communication. able to manage high claim volume and accurate documentation. Diversity Equity, Inclusion& Belonging At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce. We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.
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📌 Claims Advisor- Telework (Calgary)
🏢 Wawanesa Insurance
📍 Calgary