Serve Toronto drivers as an Automotive Service Advisor using customer service, communication, and automotive maintenance knowledge on-site. Guide every service interaction clearly and professionally. East Court Ford Lincoln seeks a full time Service Advisor for its Scarborough, Ontario dealership. You will connect customers with technicians, document concerns, and coordinate repair and maintenance requests. The work centers on customer satisfaction, service scheduling, estimates, invoices, and timely follow-up.

Key Responsibilities
Welcome customers and listen to service concerns Document repair requests and maintenance needs accurately Prepare estimates and explain recommended service work Coordinate technicians and monitor service order completion Schedule appointments,



review invoices, and answer questions

Requirements:
Strong customer-focused service and relationship-building skills Clear professional communication across in-person, phone, and email interactions Aftersales or automotive service advisory experience is an asset Organizational and time-management abilities for appointments and follow-ups High school diploma or equivalent required Bring customer satisfaction, service coordination, and automotive communication skills to East Court Ford Lincoln in Scarborough, Ontario.

📌 Automotive Service Advisor (Toronto)
🏢 East Court Ford Lincoln | #ECFord
📍 Toronto