Job Details

- Status: Full Time - Permanent
- Job Title: Quality Control Supervisor
- Schedule: Full-Time, Permanent 8-Hour Day Shift Monday to Friday
- Start Date: As soon as possible
- Location: 315 Knowlton Rd, Knowlton, Quebec J0E 1V0, Canada
- Reports to: Quality Control Manager
- Salary range: To be discussed, depending on experience

Our client in Knowlton, QC, is a global leader in product innovation, manufacturing, and packaging for the world's most reputable beauty, health, and home-care brands.

YOUR ROLE AS THE QUALITY CONTROL SUPERVISOR

Are you passionate about driving quality excellence and building high-performing teams? We are looking for a dynamic Quality Control Supervisor who will be the driving force behind their site's daily lab operations. As a Quality Control Supervisor, you won't just be enforcing standards—you will be shaping a culture of continuous improvement, guiding your team to deliver safe, top-tier products, and making a tangible impact on the facility's overall success.

We believe that our people are our strength. If you are a passionate leader who thrives in a collaborative, fast-paced environment, we'd love to meet you.

Advantages

- A fun and dynamic environment that welcomes diversity in all its forms, talent, ideas, and creativity;
- Vacation: 3 weeks upon hiring;
- Comprehensive insurance including vision, dental, travel, and more
- Short- and long-term disability insurance
- Telemedicine/telepharmacy
- RRSP: We contribute up to 4% of your salary, matching your contribution
- Bonus: Access to a bonus program based on our success as a company and on your personal goals achieved
- On-site cafeteria for convenient and pleasant lunch breaks
- Internal mobility and career development opportunities to develop your potential

Responsibilities

What You'll Be Doing as a Quality Control Supervisor:

- Lead and empower: Manage the daily activities of the laboratory personnel responsible for testing raw materials, components, bulks,



and finished goods, ensuring a seamless operational flow.
- Collaborate and solve: Act as the go‐to Quality Control Supervisor , partnering daily with cross-functional departments to solve complex quality challenges and provide critical operational support.
- Champion quality investigations: Drive the Out of Specification (OOS) process by guiding your team through root‐cause investigations, deviations, and non‐conformities, while implementing sustainable CAPAs.
- Uphold rigorous standards: Ensure strict compliance with internal SOPs, GMP/GLP standards, and regulatory policies to maintain the highest benchmarks of quality.
- Invest in your people: Oversee the training, qualification, and competency of your staff, guaranteeing that the department is fully equipped and confident to operate across all shifts.
- Drive safety and sustainability: Cultivate a proactive Health & Safety setting through GEMBA walks and team reviews , while ensuring the environmentally responsible handling of hazardous materials.

Qualifications

What We're Looking For In Our Next Quality Control Supervisor

Required:

- A bachelor's degree in chemistry, biochemistry, or a related field (or an internationally obtained degree with a recognized Canadian equivalency).
- 5–7 years of experience in a similar Quality Control Supervisor role or related capacity, ideally within a manufacturing or laboratory environment.
- A clear understanding of Data Integrity and ALCOA principles (Attributable, Legible, Contemporaneous, Original and Accurate).
- Bilingualism (French and English) is essential, as the role involves frequent interactions with employees and clients.
- Strong interpersonal, communication, and coaching skills.
- Strong decision‐making skills and the ability to demonstrate effective interdepartmental collaboration across the organization.

Nice to Have:

- Prior experience specifically within cosmetics, personal care, or pharmaceutical manufacturing.
- Familiarity with managing LIMS systems.

📌 Quality Control Supervisor (Knowlton)
🏢 randstad canada
📍 Knowlton