JOIN OUR TEAM!

We are a premier plastic surgery practice, committed to providing exceptional care and outstanding results for our patients. Our team of experienced surgeons, nurses, and administrative professionals work collaboratively to deliver personalized services in a welcoming, high standard clinical environment.

Position Title:
Front Desk Administrator

Reports to:

Director of Operations

Hours:

On-site, Full-Time

Role Description

The Front Desk Administrator at FACE plays a key role in delivering a seamless, elevated clinic experience. This role combines front desk operations, patient coordination, scheduling, and high‑level customer service.

Key Responsibilities:

- Greet and support patients, ensuring a warm and qualified experience
- Manage high‑volume scheduling, appointment confirmations
- Answer and route calls; respond to emails and general inquiries promptly and professionally.
- Maintain accurate and confidential patient records, intake documentation
- Process payments, deposits, and billing with accuracy and discretion.
- Assist with mail, deliveries, faxing, chart preparation, and general administrative tasks
- Uphold patient confidentiality and maintain compliance with regulatory and clinical protocols

Qualifications:





- Minimum 2 years of experience in a medical office or high‑end customer service environment.
- Strong communication, phone etiquette, and interpersonal skills.
- Knowledge: Familiarity with medical terminology and insurance processes is beneficial
- Skills: Ability to manage a high-volume schedule and prioritize competing responsibilities
- Proficiency in office software and medical management systems; strong organizational and multitasking abilities; excellent communication skills

APPLY NOW

Please submit your resume and cover letter to [email protected]

We thank all applicants, however, only those considered for an interview will be contacted.

Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process.

Job Type: Full-time

Pay: $25.00-$27.00 per hour

Benefits:

- Company events
- Extended health care
- Paid time off

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Experience:

- Customer Service: 5 years (required)

Language:

- English (required)

Work Location: In person

📌 Front Desk Administrator (Toronto)
🏢 Medical Office
📍 Toronto