Knowledge management and content strategy define this Specialist role at Robinhood, based in Denver, Colorado or Westlake, Texas. In-person attendance is expected three days weekly.As an experienced individual contributor, you will own knowledge and operational readiness for assigned functions. You will manage governance, information architecture, content lifecycle, and knowledge base operations. The role requires cross-functional influence, executive-level communication, and confident project management across simultaneous workstreams.Key Responsibilities:
Own content strategy and knowledge governance for assigned functionsLead readiness planning for launches, policy updates, and process changesCoordinate Product, Engineering, Compliance, Risk,
and Customer Support partnersEstablish scalable content standards and information architecture frameworksUse AI to resolve domain-specific knowledge problems and bottlenecksRequirements:
Three to four or more years of relevant experienceAdvanced knowledge management and content strategy expertiseExperience independently owning multiple functions end-to-endStrong project management and executive communication skillsActive FINRA licenses where functionally necessaryApply knowledge governance, readiness planning, cross-functional influence, and AI problem-solving to Robinhood’s financial platforms.
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