The Clinic Assistant and Admin supports smooth front-desk and administrative operations in a clinic. This role welcomes patients, manages incoming calls and appointment information, maintains electronic medical records, and assists the care team with organized, accurate day-to-day coordination.
Administrative Responsibilities
- Phone calls, text messages, emails
- Booking new patients (new client protocols)
- Confirming new patients
- Scheduling appointments for existing patients
- Collecting payments
- Direct billing
- Invoicing
- Payment reconciliation
- Product dispense (admin)
- Integration into product coordination system
- Integration into treatment coordination system
- Integration into new leads coordination system