Overview
We are seeking a dedicated and organized Dental Receptionist to join our energetic team. The ideal candidate will serve as the first point of contact for patients, ensuring a welcoming and efficient experience in our dental office. This role requires excellent communication skills, attention to detail, and a strong understanding of medical terminology and office procedures.
This role is for a Lead receptionist. Please only apply if you have a minimum 1years of experience in dentistry.
Responsibilities
- Greet patients warmly and manage the front desk operations.
- Schedule appointments and confirm patient visits using electronic medical records.
- Handle incoming phone calls, addressing inquiries and providing information about services.
- Maintain accurate patient records and manage insurance verification processes.
- Assist with billing and payment processing while ensuring confidentiality of patient information.
- Collaborate with dental staff to ensure smooth patient flow and efficient office operations.
- Keep the reception area organized and stocked with necessary supplies.
Skills
- Proficiency in office management and front desk operations.
- Poses Leadership to lead the reception team.
- Familiarity with medical terminology relevant to dental practices.
- Experience with Tracker or similar dental software is preferred.
- Knowledge of electronic medical records systems such as Epic is a plus.
- Strong administrative skills, including data entry and record keeping.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to operate phone systems efficiently.
Join us in providing exceptional care to our patients while contributing to a positive work environment!