Job Overview

Service Coordinator/ Office Admin is required for a local HVAC Contractor. Successful applicant must possess excellent time management, be knowledgeable in Quickbooks software and Microsoft office and be able to multi-task in a fast paced environment. Position involves scheduling technicians, communicating with customers/subcontractors and ordering and receiving of equipment and parts. Mechanical knowledge is an asset but not necessary. This is a part time position with possibility to move to full time with benefits.

Responsibilities

- Handle incoming calls using multi-line phone systems with skilled phone etiquette.
- Coordinate service requests, respond to customer support needs, and share timely updates with customers and colleagues.
- Complete data entry, typing, proofreading, filing, and clerical tasks while maintaining organized, accurate records.




- Use Microsoft Office for routine office work; support bookkeeping tasks and maintain information in QuickBooks as needed.
- Your impact: Clear records and responsive coordination help colleagues deliver consistent, timely service.

Skills

Required: Practical computer skills, organizational skills, customer service, phone etiquette, accurate data entry, filing, and proficiency with Microsoft Office support the daily duties. Preferred: Office experience, clerical or administrative experience, front desk work, multi-line phone systems, typing, proofreading, customer support, QuickBooks, and bookkeeping are advantageous.

Pay: $20.00-$25.00 per hour

Expected hours: 25.0 – 40.0 per week

Benefits:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Service Coordinator / Office Admin (St. Jacobs)
🏢 Total Verheul Heating & Air Conditioning
📍 St. Jacobs