AutoShack
$32.00–$35.00/hour + Monthly Performance Commission
Full-Time | On-Site

About the Role

AutoShack is hiring an experienced Retail Store Manager to lead one of our locations.

This is first and foremost a sales leadership position. AutoShack drives customer traffic through competitive pricing, marketing and product availability. The Store Manager is responsible for making sure the team converts those opportunities into sales.

You will lead from the floor, coach employees in real time, set expectations and take ownership of store results.

We need a manager who can teach associates how to ask the right questions, identify the complete customer need, recommend relevant products, explain our Extended Warranty program and confidently close the sale.

What You’ll Do:

Sales Leadership – Approximately 50%

- Lead sales performance across in-person and inbound phone opportunities
- Coach associates on customer engagement, upselling and closing techniques
- Train employees to identify complete repair needs rather than simply process the item requested
- Coach appropriate product bundles, complementary parts and Extended Warranty presentations
- Monitor Average Order Value and individual sales performance
- Observe customer interactions and provide real-time coaching
- Set daily sales expectations and hold the team accountable for results
- Lead by example by demonstrating strong customer conversations and sales execution
- Ensure selling remains customer-focused and appropriate — build value without pressuring or overselling

Customer Service & Team Leadership – Approximately 25%

- Maintain a visible management presence on the sales floor
- Ensure customers are served promptly in person and by phone
- Resolve escalated customer issues professionally and decisively
- Hire, train, coach and develop Assistant Managers and Retail Sales Associates
- Assign daily priorities and follow up on execution
- Maintain attendance, conduct and performance standards
- Develop an Assistant Manager capable of operating the store during Manager absences
- Build a team that is engaged, accountable and focused on results

Inventory & Store Operations – Approximately 25%

- Oversee inventory accuracy, receiving and put-away
- Maintain accurate bin locations and inventory controls
- Ensure stock orders,



transfers and returns are processed promptly
- Monitor cycle counts and investigate inventory discrepancies
- Maintain a clean, organized and customer-ready store
- Manage schedules, coverage and payroll within budget
- Ensure company policies, SOPs and safety requirements are followed
- Identify operational problems and ensure corrective actions are completed

What We’re Looking For

- 5+ years of retail management experience
- Proven experience leading and coaching a sales-focused retail team
- Strong understanding of upselling, cross-selling and closing sales
- Comfortable managing sales targets, KPIs and individual employee performance
- Strong coaching skills — able to observe a sales interaction, identify the opportunity and teach the employee how to improve
- Hands-on leader who leads from the floor, not from the office
- Confident holding employees accountable for expectations and results
- Organized, reliable and able to operate independently
- Comfortable working in a structured, performance-driven environment
- Looking for a reliable, long-term store leadership position

Assets

- Multi-location or corporate retail experience
- High-volume retail experience
- Automotive, automotive parts or technical retail experience

Compensation

This position includes an hourly wage plus monthly performance commission.

Hourly Rate: $33.00–$35.00

Manager commission is based on key store performance metrics including:

- Average Order Value
- Extended Warranty Sales
- Store Sales Performance
- Customer Satisfaction
- Calls Answered / Declined
- Return Rate
- Inventory Compliance
- Payroll Efficiency

Monthly commission typically ranges from approximately $300–$500 on the lower end, with strong-performing stores capable of generating $2,700+ per month.

What Success Looks Like

A successful Store Manager does more than personally sell well.

Your associates understand how to engage customers, uncover needs,



recommend complete solutions and close sales confidently.

Customer opportunities are not wasted. Sales performance is actively coached. Inventory remains accurate. The store is properly staffed, clean and organized, and employees understand what is expected of them.

The Store Manager is responsible for making sure the entire team performs.

Requirements

- Full-time availability, including weekends
- AutoShack stores operate 7 days a week; management availability must meet business needs
- Reliable transportation and a reasonable commute to the posted location
- Ability to work on your feet for extended periods
- Ability to safely lift and move automotive products up to 40 lbs

About AutoShack

AutoShack is a Canadian automotive parts retailer focused on competitive pricing, strong customer service and disciplined retail execution.

Our AutoShack locations provide customers with convenient access to automotive parts while maintaining sales, service and operational standards.

Hiring Process

We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment (https://www.testgorilla.com). This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview.

Pay: $32.00-$35.00 per hour

Expected hours: 38.0 – 44.0 per week

Benefits:

- On-site parking
- Store discount

Application question(s):

- This is a physically demanding, hands-on position — not a desk-based or light-duty retail role. Employees are on their feet for most of the shift and regularly stand, walk, bend, reach, climb rolling stairs, stock shelves, receive and put away inventory, retrieve customer orders, and assist with carry-outs. AutoShack parts can be heavy and bulky, and employees routinely lift, carry, and move individual items or multiple boxes up to 40 lbs throughout the day. Candidates must be comfortable performing these duties safely and consistently in a fast-paced retail environment. If you are looking for a low-physical-demand role, this position is not a valuable fit.

Experience:

- Retail management: 5 years (required)
- Sales: 5 years (required)
- Customer service: 7 years (required)

Language:

- English (required)

Work Location: In person

📌 Retail Sales Manager (Brampton)
🏢 AutoShack.com
📍 Brampton