Are you an experienced professional seeking a fulfilling career in the automotive industry? Look no further! We are currently hiring a full time Service Advisor to join our dynamic team. We are seeking an individual who excels at building customer relationships, thrives in a fast-paced environment, and possesses exceptional multitasking abilities. This is your chance to work with one of the leading dealerships in Barrie, a vibrant waterfront community on the beautiful shores of Lake Simcoe.

- Career Growth Opportunities: We believe in investing in our team members' professional development. We offer ongoing training and opportunities for career advancement, helping you reach your full potential as an automotive technician.
- State-of-the-Art Facilities: We provide our technicians with the latest tools and equipment, ensuring you have everything you need to excel in your role. Our modern facilities are designed for efficiency and comfort.
- Competitive Compensation: We offer attractive pay and benefits packages to recognize the hard work and dedication of our team members.
- Team Collaboration: You'll be working alongside a team of experienced professionals who share your passion for automotive technology. Collaboration and knowledge sharing are at the heart of our success.
- Employee Discounts: As a part of our family, you'll enjoy exclusive employee discounts on vehicle purchases, services, and more.
- Community Engagement: We believe in giving back to our community. Join us in our various community outreach programs and make a positive impact on the lives of those around us.

Join us and be part of a winning team that values hard work,



dedication, and a positive workplace culture!

Responsibilities:

- Engage customers over the phone and in person with warmth and professionalism, ensuring their needs are met promptly and effectively.
- Schedule service appointments, managing a high volume of customers and appointments without sacrificing accuracy or quality.
- Act as a liaison between customers and service technicians, explaining the nature of repairs and providing accurate repair recommendations.
- Educate customers on vehicle maintenance, ensuring they have the necessary knowledge to keep their vehicles in top condition.
- Demonstrate exceptional sales skills by effectively promoting parts and labor to customers, enhancing their service experience.
- Utilize corporate programs as needed, ensuring our customers receive the full benefits and advantages available to them.
- Provide regular updates to the Service Manager and escalate any issues as necessary to ensure customer satisfaction.

Skills and Attributes:

- Your empathetic and professional approach to customer interactions will leave a lasting impression.
- Exceptional multitasking abilities, allowing you to handle a high volume of customers and appointments while maintaining accuracy.




- The ability to build rapport with customers, fostering strong and long-lasting relationships.
- A keen eye for detail and highly organized work style, ensuring that every customer request and interaction is handled efficiently.
- A team player who willingly shares knowledge with colleagues and collaborates with the manager to achieve common goals.
- Excellent written and verbal communication skills to effectively convey information to customers and colleagues.

Experience and Qualifications:

- Prior experience in appointment booking within a shop or dealership is highly desirable.
- Familiarity with PBS is an asset, but not mandatory.
- Previous experience in the automotive industry is an advantage.
- Valid Ontario Driver's License and a clean driving record are essential.

Compensation and Benefits/Perks:

- Competitive base salary and the opportunity to earn performance-based monthly bonuses.
- Enjoy the peace of mind that comes with a comprehensive benefits plan.

Don't miss out on this exceptional career opportunity! Join our team and be a part of an automotive dealership that values its employees and delivers unparalleled service to our customers. Apply today by submitting your resume and cover letter, outlining why you believe you would be the perfect fit for our team

Job Type: Full-time

Pay: $50,000.00-$95,000.00 per year

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking

Experience:

- Service Advisor: 2 years (required)

Work Location: In person

📌 Service Advisor (Barrie)
🏢 Important Company of the Sector
📍 Barrie