The Receptionist/Sales Associate welcomes visitors, supports front-desk operations, and assists customers with product selection and purchases. This customer-facing role combines professional phone etiquette with attentive retail sales and organized service.
Responsibilities
- Greet visitors, answer and direct calls, and provide helpful information using clear communication and skilled phone etiquette.
- Assist customers with product questions, demonstrate technology, recommend suitable options, and support sales through thoughtful upselling.
- Operate POS systems, process payments, handle cash accurately, and use basic math to complete transactions.
- Maintain merchandising displays, keep reception and sales areas organized, and manage tasks efficiently during busy periods.
- Your impact: Friendly,
accurate service helps customers make informed purchases and keeps colleagues informed and supported.
Requirements
Required: Strong customer service, communication, organizational, and time-management skills; English proficiency; basic math; and the ability to use POS systems, cashier, handle cash, and communicate professionally with visitors and callers. Preferred: Retail sales or technical sales experience, including technology sales, product demonstrations, merchandising, and upselling; bilingual or multilingual abilities are also valuable for serving a diverse customer base.