Support employee benefits clients in Toronto through strong communication, Microsoft Office expertise, and precise administrative service. Work with advisors and plan administrators across ongoing client processes.

As a Service Support Associate at Canada Life, you will support the client service team within the Workplace Solutions Team. The position combines customer service, communication, mathematical ability, and organized administration. You will communicate verbally and in writing with plan administrators and advisors while processing employee perks business.

Key Responsibilities:

- Act as liaison between clients and head office departments
- Handle routine changes, administrative requests, and claim inquiries
- Process client plan changes and order employee materials




- Prepare submissions, proposals, presentations, quotes, renewals, and amendments
- Create client and advisor reports and correspondence

Requirements:

- Strong oral and written communication skills
- Excellent Word, Excel, PowerPoint, and Outlook skills
- Strong mathematical, organizational, and time management skills
- Problem-solving ability and proven initiative
- Ability to work independently and within a team

Bring customer service, Microsoft Office, and benefits administration strengths to Canada Life’s Toronto client support team.

📌 Service Support Associate Toronto
🏢 Canada Life Group
📍 Toronto