Overview

About Maritz Event Space

Maritz Event Space is an exciting new premium event venue located in Mississauga, Ontario, scheduled to commence operations in December 2026.

Designed to provide exceptional experiences for weddings, corporate functions, conferences, cultural celebrations and other special occasions, Maritz features two elegant, modern event halls with a combined capacity of approximately 500 guests.

Hall A accommodates up to 300 guests, while Hall B accommodates up to 200 guests. Both halls can operate independently or be combined for larger celebrations.

Conveniently situated near Highways 401, 410 and 407, with two Marriott hotels immediately nearby, Maritz offers an attractive destination for both local and out-of-town guests.

Maritz is committed to building a reputation for exceptional hospitality, operational excellence and memorable customer experiences.

Our guiding philosophy is "Where Moments Become Memories."

Position Overview

We are seeking an experienced, dynamic and results-oriented Venue & Operations Manager to lead the day-to-day operations of Maritz Event Space.

This is a key leadership position with responsibility for establishing operational systems, managing venue operations, supervising employees and event contractors, coordinating vendors, maintaining service standards and ensuring the successful execution of events.

The successful candidate will be a hands-on hospitality professional with strong commercial awareness, exceptional organizational abilities and proven experience managing banquet halls, event venues, convention facilities or hotel banquet operations.

As a member of our founding management team, you will play an important role in developing Maritz's operational culture and positioning the venue as a preferred destination for events in the Greater Toronto Area.

Key Responsibilities

1. Venue Operations and Management

- Oversee the daily operations of Maritz Event Space, ensuring operational efficiency, professionalism and exceptional customer service.
- Develop and implement standard operating procedures for venue operations, event preparation, guest services, cleaning, security and facility management.
- Ensure both event halls, lobby areas, washrooms, dressing rooms and other facilities are maintained to premium hospitality standards.
- Coordinate venue opening and closing procedures, inspections and event readiness.
- Manage room configurations, furniture layouts, event schedules and facility usage.
- Ensure effective coordination of simultaneous events in both halls.
- Identify operational challenges and implement practical solutions.

2. Event Planning and Execution

- Oversee the operational planning and successful execution of weddings, corporate events, conferences, banquets and social celebrations.
- Review event contracts, floor plans, client requirements and event schedules before each function.
- Coordinate with the Sales & Events Coordinator to ensure a smooth transition from booking to event execution.
- Conduct pre-event briefings with employees, vendors and service providers.
- Supervise event setup, guest arrival, service delivery, event breakdown and post-event inspections.




- Resolve operational issues and customer concerns promptly and professionally.
- Ensure events are delivered according to contractual commitments and approved budgets.

3. Staff Recruitment, Training and Supervision

- Assist management in recruiting, onboarding and training permanent, part time and casual event employees.
- Supervise banquet supervisors, event captains, servers, setup personnel and other operational staff.
- Develop employee schedules based on confirmed bookings and operational requirements.
- Maintain a reliable pool of trained casual and event-based personnel.
- Establish service standards, employee performance expectations and accountability procedures.
- Conduct employee coaching, performance reviews and corrective action where necessary.
- Promote a respectful, inclusive and customer-focused workplace culture.

4. Financial Management and Cost Control

- Prepare and monitor operational budgets in collaboration with senior management.
- Control labour costs, supplies, equipment usage and other event-related expenses.
- Review event profitability and recommend measures to improve operating margins.
- Monitor inventory of furniture, linens, tableware, glassware, equipment and consumables.
- Coordinate procurement and maintain effective supplier relationships.
- Identify opportunities to improve operational efficiency without compromising service quality.
- Prepare periodic operational and financial performance reports for management.

5. Customer Experience and Relationship Management

- Ensure consistently high standards of hospitality and customer satisfaction.
- Support the sales team during venue tours, client consultations and event planning discussions when required.
- Build positive relationships with clients, event planners, decorators, caterers and corporate organizations.
- Address customer feedback and complaints professionally.
- Develop procedures for collecting post-event feedback and improving service delivery.
- Help establish Maritz as a trusted venue for repeat bookings and referrals.

6. Vendor, Catering and Contractor Coordination

- Coordinate with approved caterers.
- Manage relationships with decorators, audiovisual providers, security contractors, cleaners and equipment suppliers.
- Ensure external vendors comply with venue policies, access procedures and event schedules.
- Oversee catering logistics, food-service coordination and banquet-service arrangements.
- Support the negotiation and monitoring of supplier agreements.

7. Health, Safety and Regulatory Compliance

- Support compliance with applicable Ontario workplace health and safety requirements, fire safety procedures, occupancy limits and municipal regulations.
- Maintain emergency response and incident-reporting procedures.
- Coordinate required staff training and safety inspections.
- Ensure safe handling, storage and operation of venue equipment.




- Maintain operational records and documentation as required.

8. Business Development Support

- Work collaboratively with senior management to improve venue utilization and revenue generation.
- Recommend operational improvements and service enhancements.
- Support promotional events, open houses, venue showcases and community engagement initiatives.
- Participate in the development of current event packages and service offerings.
- Contribute to Maritz's long-term business growth strategy.

Qualifications and Experience

Required:

- Minimum 5 years of progressive experience in hospitality, banquet operations, event venue management or hotel event operations.
- At least 2 years of supervisory or management experience.
- Demonstrated experience managing weddings, corporate events or large-scale banquets.
- Strong knowledge of event logistics, banquet service, staffing and venue operations.
- Excellent leadership, communication, negotiation and problem-solving skills.
- Strong budgeting, scheduling and cost-control abilities.
- Proficiency with Microsoft Office and familiarity with event management or booking software.
- Ability to work independently, manage competing priorities and perform effectively under pressure.
- Availability to work evenings, weekends and holidays based on event schedules.

Preferred:

- Diploma or degree in Hospitality Management, Event Management, Business Administration or a related discipline.
- Experience managing venues with capacities of 300 guests or more.
- Experience in opening a new hospitality or event facility.
- Familiarity with Ontario workplace health and safety requirements and banquet operations.
- Established relationships with event vendors and hospitality professionals in the GTA.
- Experience managing multiple events simultaneously.

Key Competencies

- Leadership and team development
- Operational excellence
- Customer service orientation
- Financial and commercial awareness
- Attention to detail
- Problem-solving and decision-making
- Vendor and stakeholder management
- Professionalism and accountability
- Ability to thrive in a growing business environment

What We Offer

- Market-competitive salary based on qualifications and experience.
- Opportunity to join the founding management team of a new premium event venue.
- Meaningful responsibility for shaping operational systems and service standards.
- A collaborative and entrepreneurial working environment.
- Opportunities for professional growth as the business expands.
- The opportunity to contribute to a growing Canadian hospitality organization.

How to Apply

Interested candidates should submit their résumé through Indeed, along with a brief cover letter highlighting their experience in venue management, banquet operations and large-scale event coordination.

Maritz Event Space is an equal opportunity employer. We welcome applications from qualified candidates of all backgrounds and are committed to providing an inclusive and respectful workplace. Accommodation is available throughout the recruitment process upon request.

Only candidates selected for an interview will be contacted.

Pay: $60,000.00-$72,000.00 per year

Benefits:

- On-site parking

Work Location: In person

📌 Venue & Operations Manager - Banquet Hall (Mississauga)
🏢 Maritz Event Space
📍 Mississauga