We are looking for enthusiastic, dependable, and service-oriented leaders to join our concessions team as Concessions Stand Leaders, Market Stand Leader, and Quick Service Restaurant (QSR) Cashiers during events.

In these roles, you will oversee the event operations of your assigned location, helping ensure an exceptional guest experience while maintaining high standards for food quality, service, cleanliness, inventory control, and cash handling. You will provide leadership and direction to stand staff, support efficient food and beverage operations, and ensure all company policies, procedures, and operational standards are followed. Depending on your assigned location, responsibilities may include concession service, market operations, or quick service restaurant operations.

What You'll Be Doing:

- Lead and support your team: Provide direction to stand staff, promote teamwork, ensure company policies and procedures are followed consistently, and coordinate staff breaks as required.
- Oversee daily operations: Coordinate the opening, setup, operation, and closing of your assigned stand, market, or QSR location to ensure it is fully prepared and operating efficiently.
- Deliver excellent guest service: Lead by example in providing friendly, professional, and efficient service while resolving guest concerns calmly and professionally.
- Manage inventory and supplies: Monitor product levels, place orders as required, ensure adequate stock and supplies are available, and complete inventory counts before and after events.
- Maintain cash and sales controls: Count floats, balance cash registers, reconcile sales as required, and ensure proper cash-handling procedures are followed.
- Support food production and quality: Direct and participate in food preparation, production, portioning,



and service while ensuring compliance with company standards and food safety requirements. Maintain cleanliness and organization: Ensure the assigned location, equipment, and work areas are clean, organized, properly equipped, and maintained before, during, and after events.
- Ensure operational readiness: Confirm menu items, supplies, point-of-sale systems, equipment, and staff uniforms are ready for service.
- Complete administrative duties: Assist with operational paperwork, inventory reconciliation, reporting, and monthly inventory counts as required.
- Promote a positive workplace: Represent the company professionally, enforce policies fairly and consistently, and maintain a safe, respectful, and productive work environment.
- Adapt to operational needs: Assist with other customer service, supervisory, and operational duties as required.

What We're Looking:

- At least one year of supervisory experience, preferably in food service, concessions, hospitality, retail, or a related field.
- A valid Smart Choices Certificate, or willingness to obtain one if eligible and required for the assigned position.
- Experience operating cash registers, point-of-sale systems, and other relevant equipment.
- Strong communication and interpersonal skills, with the ability to work effectively with team members, guests, and management.
- The ability to remain calm, organized, and solution-focused in a fast-paced event environment.




- Strong customer service skills and the ability to address guest concerns professionally.
- Good organizational skills, attention to detail, and the ability to manage inventory, cash handling, and operational responsibilities.
- Basic proficiency with Microsoft Office and the ability to learn recent technology and software.
- A collaborative, dependable, and flexible approach to work.
- The ability to stand for extended periods and perform the physical duties associated with the role.
- Availability to work evenings, weekends, holidays, and event days as required. A high level of personal and professional integrity, accountability, and ethical conduct.

Why you should join us!

We are True North! At True North Sports + Entertainment, we have developed a culture where our employees are engaged, challenged, and motivated. We are intentional in ensuring our employees personal values, match our organizational values of Team, Trust & Respect, Integrity, Excellence and Community.

Included as one of Manitoba’s Top Employers since 2008, our work environment is dynamic and fast-paced, offering diverse opportunities that allow you to encounter a variety of situations and develop new skills.

We encourage you to apply even if your previous experience does not align perfectly with every qualification in the job description. You may be just the right person for this role, or other roles!

We are Venues | We are People | We are Community

WE ARE TRUE NORTH

Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, [email protected]

Closing date: Sunday, November 8th, 2026.

Pay: From $16.40 per hour

Expected hours: 5.0 – 40.0 per week

Benefits:

- Discounted or free food
- Store discount

Work Location: In person

📌 Concessions Stand Leaders (Downtown)
🏢 True North Sports + Entertainment
📍 Downtown