At Altera Acquisition Group, we don't hire average. We deploy top-performing sales talent into high-growth environments and build teams that execute with consistency, discipline, and results.

We're expanding our Customer Programs Division and looking for driven, phone-first communicators who want to be part of a team that's built to win. If you're the type of person who hits their numbers, thrives on conversation, and wants to grow inside a company that's trusted by Brands across Canada — this role was built for you.

This is not a cold call room. You're working warm, pre-qualified leads. Ontario homeowners who have already raised their hand. Your job is to connect, qualify, and book.

What You'll Be Doing

- Making outbound calls to warm leads across Ontario — homeowners who have already expressed interest in programs available in their area
- Conducting consultative, natural conversations to confirm eligibility and schedule free in-home consultations for our field specialist team
- Consistently hitting daily activity targets — 120+ outbound calls per shift, appointments booked, show rate maintained
- Logging call outcomes, dispositions, and appointment details accurately in our CRM
- Following up via phone and SMS to maximize contact rate and booking conversions
- Delivering a professional, warm, and trustworthy experience on every single call
- Collaborating with the sales team to ensure clean handoffs and confirmed appointments
- Representing the Altera standard — prepared, accountable, and performance-driven on every shift

What We're Looking For

- 1-2 years of outbound call center, appointment setting, or phone-based sales experience




- Proven track record of hitting or exceeding call volume and booking targets
- Clear, confident, and personable phone presence — you make people feel comfortable fast
- Strong objection handling — calm, natural, never pushy
- Self-disciplined and productive in a remote environment with zero hand-holding required
- Comfortable with CRM systems and Google Sheets for tracking and data entry
- High attention to detail and strong organizational habits
- Coachable mindset with a drive to improve — we invest in people who want to level up
- Positive attitude and team-first mentality

You'll Stand Out If You Have:

- Experience in home services, insurance, telecom, or financial services phone sales
- Background in high-volume appointment setting or lead qualification
- Familiarity with performance-based compensation structures and how to maximize them

What Altera Offers

- Fully remote — work from home anywhere in Ontario
- Warm leads provided every shift — no cold prospecting, no list building, no guesswork
- Competitive base hourly rate + uncapped performance bonuses tied to appointments booked and show rate
- Weekly pay
- Full script training, structured onboarding, and ongoing coaching from Day 1




- Clear performance tiers — your earning potential grows directly with your output
- Top performers earning $22–32/hour all-in based on productivity
- A high-performance culture with accessible, hands-on leadership that holds standards and rewards results
- Real advancement opportunities as we scale into new Ontario markets — we promote from within

Work Schedule

- Monday to Friday: 9:00am – 6:00pm EST
- Saturday: 10:00am – 4:00pm EST (preferred for top earners looking to maximize weekly income)

Compensation Structure

- Base hourly + performance bonus per qualified appointment booked and confirmed
- Bonus tied to appointments booked, show rate, and quality of handoff
- Earning potential scales with performance — top reps earn significantly above base

To Apply

Submit your resume along with a brief note — tell us about a time you consistently hit or exceeded a phone-based performance target. Calls made, appointments booked, or any volume metric. Applications without this note will not be reviewed.

Altera Acquisition Group is an equal opportunity employer. We build diverse, high-performing teams and are committed to an inclusive hiring process.

alteragroup.io | Where Talent Meets Pipeline.

Job Type: Full-time

Pay: $35,500.00-$40,000.00 per year

Perks:

- Casual dress
- Company events
- Paid time off
- Work from home

Application question(s):

- In 2–3 sentences, describe a time you hit or exceeded a phone-based performance target: calls made, appointments booked, or similar.

Experience:

- Outbound calling: 1 year (required)

Work Location: Remote

📌 Outbound Call Center Representative — Customer Programs Division (Canada)
🏢 Altera Acquisition Group
📍 Canada