Customer service expertise meets collision repair at Capital Chevrolet Buick GMC Calgary, where clear communication supports clients throughout vehicle repairs.

As a Collision Repair Advisor, you connect customers, repair teams, and insurance companies throughout each repair process. You process claims, schedule appointments, explain completed repairs, and address customer needs professionally. Solid organization, empathy, and problem-solving help maintain trusted client relationships.

Key Responsibilities:

- Process claims, work orders, and customer correspondence
- Communicate with insurers about coverages and deductibles
- Book repair and estimate appointments
- Manage rental fleet records, billings, and vehicle maintenance details
- Explain completed vehicle repairs and collect payments

Requirements:

- Minimum two years of customer service experience
- Excellent communication, interpersonal, and organizational skills
- Friendly, empathetic approach to client relationships
- Sound decision-making and problem-solving abilities
- Valid driver's license; Mitchell knowledge is an asset

Apply customer service, insurance communication, and collision repair coordination skills as a trusted advisor in Calgary.

📌 Collision Repair Customer Service Advisor (Calgary)
🏢 Capital Automotive Group
📍 Calgary