Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a Building Operator with Hines, you will be responsible to operate and maintain all building equipment and systems in a manner that ensures all Hines quality standards are upheld, and that all tenants enjoy a safe and comfortable work environment that is associated with a AAA building.

- Respond to tenant service requests (such as heating/cooling calls) and emergencies, in a professional manner
- Perform daily rounds and log readings
- Review and complete daily entries into engineer’s log
- Complete preventive/demand maintenance tasks on HVAC, plumbing mechanical and life safety systems; input data histories into Computerized Maintenance Management System
- Oversee the start-up/shutdown and operation of major building equipment utilizing the Building Automation System
- Ensure maximum energy efficiency; inspect, operate, maintain and repair mechanical/electrical systems and equipment (including boilers, chillers, HVAC equipment, pumps, generators, life safety system, etc.) as required
- Perform minor repairs: replace washers/faucets; clear sinks, toilets and drains; clear grease traps/sumps; re-pack valves; replace pumps/motors; reset breakers, etc.
- Maintain/align fan/air handling units (e.g.,



complete air filter changes, belt inspection/replacement)
- Complete general mechanical/maintenance duties
- Ensure mechanical rooms and all other work areas are kept in a safe, clean and organized state, including completing any required painting
- Demonstrate proficiency in the proper use of basic hand tools (e.g., socket sets, wrenches, pliers, screwdrivers, saws and hammers, etc.)
- Understand correct usage of power tools (pneumatic & electric), drills, saws, grinder, impact wrenches, etc.
- Demonstrate proficiency in the correct usage of all personal safety equipment
- Troubleshoot/repair and or report building automation system issues
- Monitor work of contractors/external service providers to ensure adherence to company/industry standards
- Participate in review of operating policies/procedures as required
- Complete maintenance of metal/plastic pipe systems
- Conduct chemical treatment tests
- Work in compliance with Occupational Health and Safety Act and other applicable codes
- Escalate unusual events/occurrences to supervisor
- Conduct generator & Fire Alarm testing as per schedules
- Support the appearance and safety of the property
- Perform general building maintenance/repairs (e.g., lighting, door repairs, etc.)
- Assist other classifications/trades as required

Relationships





- Ensure working relationships with tenants, contractors and external service providers are constantly upheld; ensure corrective action is taken to meet tenant needs
- Establish working relationships with staff to aid in the delivery of services
- Develop working rapport with suppliers, contractors and external service providers to respond to information needsMaintain positive relations with tenants/clients through effective communication

Problem Solving and Analysis

- Monitor, adjust and repair infrastructure systems
- Utilize industry best practices/procedures to perform duties
- Identify problem areas; conduct investigation; analyze and make recommendations that may include cutting-edge solutions

Decision Making and Autonomy

- Make basic decisions within established procedures/practices
- Provide input to operational decisions by identifying tenant/client/facility needs
- Demonstrate proficiency in the Building Automation System, computer-based communications, and use of myHines.com and Microsoft Office to effectively administer and implement changing requirements within the engineering programs
- Read and use all types of testing equipment, analog digital multi-meters, pressure and temperature indicating and recording devices, air flow measuring devices, and leak detection devices

Employee Development

- Complete mandatory Hines training programs (annually)
- Create/implement personal development plan (MPACT) to identify skills required to move to next level
- Demonstrate proficiency in two (2) or more categories of the Hines Engineering Assessment Guidelines and possess abilit

📌 Building Operator (Toronto)
🏢 Hines
📍 Toronto