We are seeking a warm, organized, and proactive Dental Office Receptionist to join our growing team. As the first point of contact for our patients, you will play a critical role in delivering an exceptional patient experience while keeping our daily operations running smoothly. This role requires management and front desk responsibilities and is NOT strictly one or the other.
Key Responsibilities
- Patient Experience: Welcome patients, answer phone calls, respond to emails, and manage the patient check-in/check-out process.
- Scheduling: Optimize the daily appointment book to ensure efficient patient flow and maximize production.
- Financial Management: Verify insurance benefits, submit dental claims, process payments, and manage billing/collections.
- Office Operations: Maintain patient records, manage office inventory,
and support the clinical team with administrative tasks..
Qualifications & Skills
- Experience: Minimum of 2 years of experience in a dental front office role.
- Software: Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental).
- Skills: Excellent communication, solid multitasking abilities, and a high attention to detail.
- Mindset: A positive, team-oriented attitude with a passion for exceptional customer service.