Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith
- and values-based organization, we hire and serve people of all backgrounds and walks of life
- there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position summary: Reporting to the Executive Director, as a member of the Executive Team, the Nursing Manager is responsible for organization, development, and management of the nursing department, including cost management, personnel, materials, productivity, and quality of work; works closely with the Clinical Nurse Leader in planning for resident care within the organization according to strategic objectives and priorities; provides leadership for all current admissions, complex cases; plans, coordinates, and leads family meetings; accountable for nursing related discipline/grievances, in collaboration with Employee Relations. The Nursing Manager promotes the philosophy, mission, objectives, and policies of The Salvation Army Agape Hospice hires, orientates, and supervises/coaches direct reports; prepares and delivers nursing team performance reviews. Investigates complaints; receives and makes recommendations on all incidents, errors,



and near misses for learning opportunities pertaining to the nursing section; ensures standard operating procedures for nursing are communicated frequently and met; reviews the nursing budget and alerts the Executive Director of any unusual variances; maintains medical supplies and equipment; prepares and maintains statistics for AHS reporting; maintains weekly nursing section communication processes of the whiteboard; ensures Infection Prevention and Control protocols are consistently undertaken by all individuals entering resident rooms. In accordance with Alberta Occupational Health & Safety standards and regulations, health and safety is to be held as one of the highest core values at Agapé Hospice. Safety is a shared responsibility of everyone in the organization as it is a key indicator of organizational excellence.

Key Accountabilities

As identified in the AHS Service Provider’s Contract Staffing Obligations #10.01 (b) (v) The Nursing Lead is responsible for, but not limited to, the following: The direction of nursing services; Supervising Personnel Conducting and/or ensuring that formal interviews, tours, and meetings with potential Residential Hospice Clients occur prior to placement when needed Collaborating ensuring communication with the Manager of Hospice Operations/Hospice Access regarding; (a)



Admissions that may require special considerations (b)Transfers of Residential Hospice Clients to the emergency department of admissions to acute care (c) Residential Hospice Client requests to move out of the facility (d) Use of emergency medical services (911) Leadership Works collaboratively with the Clinical Nurse Leader (CNL)to provide leadership and management of the provision of care for the residents/families. In the absence of the CNL, Schedules, assigns workloads, and overall management of Charge Nurses, Registered Nurses, Graduate Nurses, Resident Attendants, Unit Clerks, Volunteers, practicum students and other related nursing section positions. Assesses nursing requirements to ensure that care needs are met. Problem solves with the Unit Clerk to ensure that scheduling needs are met (In the absence of the CNL). Ensures that regular breaks are offered and provides coverage where necessary. Collaborates with the CNL to ensure that nursing assignments are completed for all shifts; delegates the workload within the section in accordance with acuity levels. Is the first point of contact with questions and/or concerns during

working hours
; works to resolve any immediate differences that occur. Ensures communication (verbal and/or written) is provided to all members of the nursing section in a timely basis, so that direct reports successfully complete their tasks. Assesses nursing practices and techniques and recommends changes, development and/or education needs. Delegates and follows up on tasks for the Charge Nurse where appropriate. Temporarily assists on the floor when tempo is high. Clinical Care Establishes and maintains standards of care, adherence to policies and procedures to promote consistency and high-quality care; Ensures that nursing audits and accreditation requirement

📌 Nursing Manager (Calgary)
🏢 TSA The Salvation Army TSA
📍 Calgary