We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Canada.
This is a part-time, 6-month contract position.

Who is eXp?

Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to cooperative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us

What you will do:

As a Sales Coach, you will play a key role in supporting, developing and retaining high-performing real estate agents. You will build trusted relationships with agents, drive accountability, improve productivity and help create a strong performance-driven sales culture.

- Agent Coaching & Accountability: Serve as the primary point of contact for agents within your assigned Agent Pool, providing ongoing coaching, mentorship, guidance and accountability to help them achieve their production goals.
- Agent Retention & Engagement: Build strong, trusted relationships with agents by adopting an agent-as-client mentality, providing coaching, advising and negotiation support to help retain top sales talent.
- Sales Performance & Productivity: Conduct regular daily and weekly accountability calls with agents, reviewing key performance metrics, identifying opportunities for improvement and supporting agents in achieving their sales targets.
- Performance Tracking & Reporting: Monitor and report on agent productivity,



including deals per agent per month and hand-off-to-deal conversion rates, providing insights to support effective leadership and decision-making.
- Training & Development: Facilitate engaging, interactive small-group training sessions that encourage collaboration, knowledge sharing and peer-to-peer learning.
- Agent Onboarding & Education: Support the ongoing development and implementation of onboarding resources, including the Skool platform, and promote awareness and adoption of Follow Up Boss (FUB) systems and best practices.
- Sales Process Development: Assist with reviewing, improving and updating Zoocasa onboarding and sales training materials to support consistent agent development and performance.
- Pipeline Management & Coordination: Partner closely with the Inside Sales Manager to ensure a seamless experience for agents and clients throughout the entire journey, from lead generation and hand-off through to deal completion and repeat business
- Agent Experience & Customer Service: Work collaboratively with brokerage services teams to gather feedback, identify operational challenges and support a positive experience for both agents and clients.
- Attend team meetings and contribute to ongoing sales initiatives and process improvements.
- Other accountabilities as assigned.

How you will make an impact:





- Build and maintain a high-performing, motivated and productive agent community.
- Strengthen agent engagement and retention through consistent coaching, mentorship and support.
- Drive a culture of accountability, consistency and continuous improvement.
- Help agents identify opportunities to increase their sales performance and achieve their business goals.
- Promote collaboration, knowledge sharing and best practices across the sales team.
- Contribute to improving onboarding, training and sales processes to support the continued growth of Zoocasa.
- Maintain regular communication with agents, team members and leadership through virtual meetings, calls and other communication channels.
- Take ownership of assigned responsibilities while managing priorities effectively in a remote working environment.

How you will grab our attention:

- 2+ years of experience in sales, sales coaching, sales support or a related field.
- Experience within the real estate industry or working with real estate agents is strongly preferred.
- Strong coaching, mentoring and relationship-building skills, with the ability to motivate and influence others.
- A strong understanding of sales performance, productivity metrics and accountability practices.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organisational and time-management skills, with the ability to manage multiple agent relationships and priorities.
- A proactive, solutions-oriented mindset with strong problem-solving and critical-thinking abilities.
- Comfortable facilitating group training sessions, virtual meetings and collaborative learning environments.

📌 Sales Coach (Ottawa)
🏢 eXp World Holdings
📍 Ottawa