Youth Support Worker

Hours: 48 hours bi-weekly

Schedule: A combination of 8:00 a.m.–4:00 p.m., 4:00 p.m.–12:00 a.m., and 12:00 a.m.–8:00 a.m. shifts. The position will primarily involve weekend shifts.

Position Type: Permanent unionized position with group benefits.

Reports To: Assistant Executive Director & Executive Director

Location: SHYFT Youth Services, 6 Trinity Place, Yarmouth

Job Summary

The Support Worker is responsible for providing direct support to youth (aged 16-24) at-risk of and homeless within the community. This role involves working closely with youth on their individualized support plans, offering guidance and assistance in accessing services, and fostering a safe and inclusive environment. The Support Worker will collaborate with other staff members, community partners, and service providers to ensure that the needs of the youth are met in a holistic and compassionate manner.

Key Responsibilities

Direct Support:

- Build trusting relationships with youth, providing emotional support and practical assistance as needed.
- Assist youth with their individualized support plans, focusing on the unique needs and goals of each youth.
- Assist youth in accessing services such as housing, education, employment, healthcare, and mental health support.
- Advocate on behalf of youth with service providers, government agencies, and other organizations.

Program Implementation:

- Provide one-on-one and group support, facilitating discussions and activities that promote personal growth, resilience, and empowerment.

Case Management:





- Maintain accurate and up-to-date records of interactions, support plans, and progress for each youth.
- Participate in team meetings, and other collaborative efforts to ensure comprehensive support for youth.

Community Engagement:

- Collaborate with community partners, including schools, social services, and other youth-serving organizations, to coordinate support and resources.
- Represent SHYFT in community meetings, events, and outreach activities to raise awareness of the services offered and advocate for the needs of youth at-risk.

Crisis Intervention:

- Provide crisis intervention and conflict resolution as needed, ensuring the safety and well-being of youth.
- Respond to emergency situations, following established protocols and procedures.

Confidentiality and Professionalism:

- Uphold the highest standards of confidentiality and professionalism in all interactions with youth, staff, and community partners.
- Adhere to SHYFT’s policies and procedures, including those related to privacy, confidentiality, and ethical conduct.

Qualifications

Education:

- Diploma or degree in Social Work, Youth Work, Psychology, or a related field.

Experience:





- Experience working with youth at-risk of or homeless in a support or advocacy role.
- Experience in crisis intervention and case management is an asset.

Skills and Abilities:

- Robust interpersonal and communication skills, with the ability to connect with and support youth from diverse backgrounds.
- Knowledge of community resources and services available to youth.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Cultural sensitivity and awareness.

Other Requirements:

- Ability to work flexible hours, including evenings, overnights and weekends.
- Criminal Record Check and Vulnerable Sector Screening required.
- Trauma-Informed Care
- ASIST
- NVCI
- Food Handlers
- First Aid

Working Conditions

The Support Worker will work at the SHYFT location only. The role may involve exposure to challenging situations and requires emotional resilience and a commitment to supporting youth in difficult circumstances.

Compensation and Benefits

- Unionized position.
- Group benefits.

Application Process

Interested candidates should submit a resume and cover letter outlining their qualifications and experience to [email protected].

Job Types: Part-time, Permanent

Pay: $23.11 per hour

Benefits:

- On-site parking

Ability to commute/relocate:

- Yarmouth, NS B5A 1P4: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- ASIST (preferred)
- NVCI (preferred)

Work Location: In person

📌 Part-Time Support Worker (Yarmouth)
🏢 SHYFT Youth Services Society
📍 Yarmouth