To support clinic physicians in daily operations and delivering patient care in line with our high standards of quality care.
Duties:
- Coordinates patient care through the clinic: Scheduling of patient appointments, checking in, gathering patient demographics, answering questions, providing post-appointment follow up, monitoring the waiting room.
- Accepts and processes calls from patients, doctors offices, labs, insurance companies, pharmacies, hospitals/urgent care centers and diagnostic centers.
- Completes necessary phone triage follow through events and documentation.
- Assist with physician communication to multiple patients (patients, doctors, diagnostic centers)
- Answers inquiries by phone and in person in a helpful, respectful and productive manner.
- Maintains appointment schedule and manages rescheduling.
- Maintains electronic medical record, performs tasks (including filing testing,
uploading faxes and filing, and booking referrals) in support of patient care.
- Ensures patient confidentiality.
- Assists physicians when requested.
- Filling of investigative findings in the patient EMR.
- Performs all other related clinical, administrative tasks or special tasks as required.
General Skills and Abilities:
- Works well in a team environment
- Good written and verbal communication skills
- Proficiency with Accuro EMR.
- Speed and accuracy
- Excellent problem-solving skills
- Demonstrates good judgment
Job Types: Full-time, Permanent
Pay: $21.00-$24.50 per hour
Benefits:
- Paid time off
Experience:
- Medical office: 5 years (required)
Work Location: In person
📌 Office Administrator (Barrie)
🏢 Georgian Cardiology Associates
📍 Barrie
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