Contribute to the successful delivery of strategic initiatives at the heart of a dynamic, innovation-driven organization!

CGI Montréal is looking for a results-driven Operational Optimization Consultant to streamline cross-functional collaboration across our teams. Your primary mission will be to design and implement a harmonized, Agile, collaborative, and measurable operating framework that increases both delivery velocity and quality. Working closely with day-to-day operational realities, you will identify friction points, adapt inter-team coordination rituals, and establish the key performance indicators needed to effectively monitor and drive our continuous improvement efforts.

If you enjoy analyzing complex issues, influencing decisions, and collaborating with multidisciplinary teams, CGI offers you an exciting prospect to make a tangible impact on the success of our clients.

Work model: Hybrid
Location: Montréal

Your future duties and responsibilities

- Design and adapt a common, pragmatic, and lightweight operating framework fully aligned with operational constraints.
- Establish simple and effective alignment mechanisms (within and across teams) to break down silos and facilitate the flow of information.
- Facilitate operational alignment workshops and proactively remove roadblocks between departments.
- Define and implement a dashboard of simple, relevant, and actionable key performance indicators (KPIs).
- Contribute to continuous improvement by identifying and implementing quick wins while leading longer term structural transformation initiatives.
- Harmonize the collaborative tools ecosystem to ensure tools simplify teams' day to day work.

Required qualifications to be successful in this role





- Experience in operations management and cross functional project leadership, with demonstrated and measurable success in optimizing multi-team workflows
- Proven ability to drive decisions through data and prioritize operational effectiveness over theoretical approaches
- Ability to align stakeholders with competing priorities, build consensus, and drive change without direct managerial authority
- Strong analytical mindset, proactive approach to overcoming obstacles, and the ability to simplify complex situations
- Excellent communication skills in both French and English (spoken, written)

Location: Montreal
Work mode: Hybrid

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is 60 000$ and 110 000$. This role is an existing vacancy.

#LI-AL10

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life.



That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.

📌 Operational Optimization Consultant (Montreal)
🏢 CGI
📍 Montreal