- Repair dental instruments (training will be provided).
- Communicate with customers to provide technical support and troubleshooting assistance.
- Attend dental conventions and provide on-site technical support as needed.
- Perform repairs in a responsible, courteous, and professional manner.
- Maintain and organize the necessary tools and equipment to perform repair and installation services.
- Attend all required training sessions.
- Communicate promptly and effectively with team members.
- Complete work orders accurately and within established timelines in the ERP system.
- Participate in special projects and perform other duties as assigned.
Qualifications
- Practical, hands-on skills and a willingness to learn.
- Fluency in English, both written and verbal.
- Basic knowledge of mechanical and electrical systems.
- Basic computer skills; an IT background is an asset.
- Solid interpersonal and customer service skills.
- A high school diploma, associate degree, or technical school certification is preferred.