The Inside Sales Support role is a key position within our Sales Department, responsible for providing timely and professional support to our Outside Sales team and customers. This position will be based out of our office in Stratford, Ontario and is ideal for a detail-oriented, customer-focused individual with strong communication skills and a passion for the power generation industry.
Job Duties
Sales & Lead Management
- Respond to and qualify incoming web leads
- Support walk-in customers at head office
- Conduct outbound prospecting calls across Ontario to:
- Introduce Sommers Generator Systems
- Identify potential opportunities for equipment, service, or rentals
- Book meetings for Outside Sales and Account Managers
- Assist in qualifying opportunities before they are quoted
Quoting & Sales Support
- Support the preparation of quotes under the guidance of the Manager of Projects and Estimating
- Learn Sommers’ standard products, services, and pricing structures
- Assist with assembling quote packages and documentation
- Follow up on open quotes and customer inquiries
Customer & Internal Communication
- Act as a professional first point of contact for new and existing customers
- Communicate effectively with: Outside Sales, Projects & Estimating, Operations and Service and Rentals
- Update customer information and opportunities in SAP
Learning & Development
- Learn Sommers’ full product and service offering, including:
- Generator equipment
- Service contracts
- Rental solutions
- Develop knowledge of power generation applications and customer needs
- Participate in internal training and mentoring
- Build foundational sales skills with the goal of future advancement
Other Duties as required
- assist walk in customers
- some shipping and receiving
Requirements
- Post-secondary education in business, sales, marketing, or a related field (preferred)
- Strong communication skills, both written and verbal
- Comfortable speaking with customers over the phone
- Highly organized with attention to detail
- Willingness to learn technical products and solutions
- Self-motivated with a positive attitude
- Proficiency with Microsoft Office; experience with ERP or CRM systems is an asset
What We Offer
- Entry-level opportunity with a clear career path into Outside Sales or Account Management
- Hands-on training and mentorship from experienced sales and technical professionals
- Exposure to a wide range of customers, applications, and projects
- Competitive compensation and benefits
- A supportive team workplace focused on learning and growth
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Casual dress
- Company events
- Extended health care
- Paid time off
- RRSP match