Store Manager – HANKKi | Calgary Farmers' Market West

Location: Calgary Farmers' Market West, Calgary, AB
Company: HANKKi Canada Inc.
Job Type: Full-Time | Permanent
Base Rate: $24-$27/Hr
Additional Compensation: Gratuities and performance bonus
Store Operating Schedule: 5 days per week | Established market operating hours

JOIN THE HANKKi LEADERSHIP TEAM

Ordinary People. Extraordinary Results.
At HANKKi, work is an opportunity to grow, develop leadership, and make a meaningful impact.

Since opening our first location in 2019, HANKKi has grown into a multi-location Korean quick-service restaurant brand with corporate and franchise operations across Alberta.

Our philosophy is simple: More than a meal. It’s HANKKi.

Great food brings customers through our doors. Consistent quality, genuine hospitality, and a welcoming experience bring them back. Delivering that experience across every location takes capable restaurant leaders, practical operating standards, and a Head Office team that actively supports the people on the floo

A UNIQUE PLACE TO WORK

Imagine working in a place where local farmers, food producers, artisans, and restaurant operators come together under one roof.

Calgary Farmers' Market West offers more than a traditional food court. It is a lively neighbourhood gathering place, bringing together local businesses, fresh produce, premium Alberta meats, specialty products, and a variety of dining experiences — including your favourite HANKKi dishes.

With regular market activities, familiar faces, and a welcoming atmosphere, the market has developed its own sense of community.

It's a community within a community.

We want HANKKi to be more than just another food option at the market. We want to be a place where guests feel welcomed, appreciated, and excited to return.

A MORE PREDICTABLE WORK SCHEDULE

Our Calgary Farmers' Market West location offers a different operating environment:

- Five-day operating week based on the market's established schedule.
- Consistent operating hours, providing a more predictable weekly routine.
- No traditional late-night restaurant operations.
- Market closures during designated holidays, offering additional opportunities for personal and family time.
- A welcoming, community-oriented environment with regular guests and neighbouring local businesses.

While flexibility may occasionally be required for training, meetings, special activities, or other company operational needs,



this location provides a more structured routine than many traditional restaurant operations.

THE OPPORTUNITY

As our Store Manager, you will take ownership of the day-to-day performance of HANKKi at Calgary Farmers' Market West.

You will lead a team that consistently delivers quality food, efficient service, and genuine hospitality while maintaining strong operational and financial standards.

We are looking for someone who understands that successful restaurant leadership goes beyond managing shifts and completing checklists.

It's about building a team, earning the trust of guests, and creating an experience that makes people want to come back.

KEY RESPONSIBILITIES

Store Operations & Business Performance

- Oversee daily front-of-house and back-of-house operations.
- Maintain HANKKi's food quality, portioning, presentation, and service standards.
- Manage sales performance, labour costs, food costs, inventory, and wastage.
- Ensure compliance with food safety, sanitation, and workplace safety requirements.
- Maintain accurate operational records, reports, and store documentation.
- Identify opportunities to improve efficiency, productivity, and profitability.

People Leadership & Development

- Lead, coach, and develop store team members.
- Manage employee scheduling, attendance, and daily manpower requirements.
- Support recruitment, onboarding, and employee training.
- Build a positive, respectful, and accountable working environment.
- Recognize strong performance and address concerns constructively.
- Lead by example and maintain consistent operational standards.

Hospitality & Community Engagement

- Deliver genuine HANKKi hospitality to every guest.
- Build positive relationships with regular customers and market visitors.
- Develop professional relationships with fellow market vendors and management.
- Support market activities, seasonal events, and local promotional initiatives.
- Handle customer feedback and concerns with empathy, professionalism, and accountability.
- Create a welcoming environment that encourages repeat visits and customer loyalty.

Collaboration with Head Office

- Work closely with HANKKi Operations and Head Office teams.
- Participate in management meetings, training,



and company initiatives.
- Provide regular updates on store performance, operational challenges, and opportunities.
- Support company-wide operational standards and improvements.

WHO WE'RE LOOKING FOR

We're looking for a hands-on leader who enjoys working with people and takes pride in running a successful restaurant.

Qualifications

- At least 2 years of restaurant management or relevant leadership experience, preferably in a quick-service restaurant, food court, café, or similar food service environment.
- Proven ability to independently manage daily restaurant operations, including staffing, scheduling, inventory, food quality, and customer service.
- Good understanding of restaurant business performance, including sales, labour costs, food costs, inventory control, and profitability.
- Strong leadership and people management skills, with the ability to train, motivate, and develop a small team.
- Self-motivated, organized, and comfortable making day-to-day operational decisions with minimal supervision.
- A hands-on leadership approach, with a willingness to work alongside the team during busy periods.
- Strong problem-solving skills and the initiative to identify opportunities for operational improvement and business growth.
- Ability to balance independent decision-making with HANKKi's established operating procedures, brand standards, and expectations.
- Good understanding of food safety and workplace health and safety requirements.
- A genuine passion for hospitality, building relationships with regular customers, and engaging with the local market community.
- Legally authorized to work in Canada.
- Ability to work weekends in accordance with market operating hours.

REWARDS & BENEFITS

At HANKKi, we believe that dedication, leadership, and solid performance should be recognized.

- Competitive compensation based on experience and qualifications.
- Performance-based incentives.
- Extended health, dental, and vision benefits.
- Paid breaks in accordance with company policy.
- Complimentary employee meals during eligible shifts.
- Employee discounts and recognition programs.
- Paid time off.
- Training, leadership development, and career advancement opportunities.
- Opportunities to participate in HANKKi's continued growth and expansion.

Pay: From $25.00 per hour

Expected hours: 30.0 – 44.0 per week

Benefits:

- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care

Work Location: In person

📌 Store Manager – HANKKi (Calgary)
🏢 HANKKI CANADA
📍 Calgary