Assistant Café Manager – Port Moody

Caffè Divano Coffee House

Caffè Divano is looking for a full-time Assistant Café Managers to join the leadership team at our Port Moody café.

For over 20 years, Caffè Divano has been a community gathering place built on quality, connection, and hospitality. We proudly serve handcrafted specialty coffee alongside scratch-made baking from our sister bakery, Gabi & Jules Handmade Pies and Baked Goodness.

We’re looking for experienced, hands-on leaders who thrive in a fast-paced café environment and are excited to take an active role in team leadership, operations, and business performance.

This is not simply a “shift lead” role — Assistant Manager at Port Moody Divano will be key members of the management team and play an important role in staff accountability, communication, labour management, and daily operations.

What We’re Looking For

We’re seeking a leader who:

- Lead confidently while maintaining a positive, respectful team culture
- Communicate clearly and professionally with both staff and guests
- Are highly organized, dependable, and solution-oriented
- Thrive in fast-paced hospitality environments
- Take ownership and accountability seriously
- Are passionate about hospitality, coffee, food, and community

QualificationsRequired:

- Minimum 2 years of café, hospitality, or food service experience
- Previous leadership, supervisory, or management experience
- Strong understanding of customer service and team dynamics
- Ability to manage priorities and make decisions under pressure
- Flexible availability, including early mornings, weekends, and holidays
- Comfortable giving direction, coaching staff, and addressing performance concerns professionally

Preferred:

- Experience with scheduling and labour management
- Inventory and ordering experience
- Specialty coffee/barista experience using semi-automatic espresso machines
- Food preparation experience

Key Responsibilities

As Assistant Café Manager,



you will work closely with the Café Manager and ownership team to oversee daily café operations and help lead the staff team.

Responsibilities include:

Team Leadership & Accountability

- Help lead, support, and hold staff accountable to operational and service standards
- Relay management communication clearly and consistently to the team
- Support onboarding, training, coaching, and performance management
- Lead shifts confidently and address issues in real time
- Foster a positive, respectful, and high-performing workplace culture

Operations & Labour Management

- Support labour management goals and scheduling efficiency
- Assist in monitoring staffing levels, productivity, and labour costs
- Help ensure smooth daily operations and strong shift execution
- Support inventory management, ordering, organization, and cleanliness
- Maintain health, safety, and food handling standards

Customer Experience

- Deliver exceptional hospitality and create a welcoming environment
- Handle guest concerns professionally and thoughtfully
- Build solid relationships with regular customers and community members

Position Details

- Full-time position
- Would be expected to work Wednesday - Sunday to compliment the cafe manager's schedule
- Wage range: $24–26/hour + tips
- Scheduling would be a mix of opening, daytime and closing shifts
- Growth opportunities within a supportive, community-focused business

Why Join Caffè Divano?

At Divano, we believe cafés are about more than coffee — they’re about people. We care deeply about creating a workplace where staff feel supported, challenged, and proud of the work they do.

We’re looking for leaders who want to grow with us, contribute meaningfully to the business, and help create an environment where both guests and staff feel genuinely cared for.

If that sounds like you, we’d love to hear from you.

Pay: $24.00-$26.00 per hour

Benefits:

- Dental care
- Discounted or free food
- Extended health care
- Store discount

Work Location: In person

📌 Assistant Cafe Manager (Port Moody)
🏢 Caffe Divano Port Moody
📍 Port Moody