The Program Facilitator will support the delivery of the Adult Day Program by contributing to the clinical/therapeutic environment and supporting the clients, students and volunteers to provide an effective program. They will act as a community liaison with other community agencies to provide high quality services which enhance the quality of life and independence of seniors and adults living with disabilities, as well as act as an information source for client inquiries. The Program Facilitator identifies community needs and trends, implements, monitors and evaluates client programs and services ensuring client needs are met; managing client service needs with the current fiscal reality and available resources.

GENERAL RESPONSIBILITIES:

- As a member of the HNCSSS team the Program Facilitator role models change, creating the successful environment/supportive structures and processes for the achievement of H-NCSSS mandate/vision for all staff, students, volunteers, clients and client services and programs.
- Thrives in an environment of rapid, planned and continual change, leads and role models this perspective for all staff to expect, create and thrive in the same environment.
- Participates as a team member to achieve the H-NCSSS mission/vision/ mandate.
- Acts in alignment with H-NCSSS mission, values, expectations and cultural parameters.
- Works collaboratively with Regional Coordinator and Activation Programmer for overall client engagement.
- Capable of multi-tasking within a fast paced environment with overlapping deadlines.

SPECIFIC RESPONSIBILITIES

Volunteers/Students

- To provide direction and support to program volunteers and students on an on-going basis.
- To provide direction, support and supervision to students while completing their placements.
- To complete documentation, progress notes and evaluations for students as per their practicum guideline.

Program and Service Delivery





- To develop and maintain a range of life skills through clinical/therapeutic programming ie., exercise program.
- In conjunction with the Activation Programmer, update each client’s individual care plan and ongoing assessments.
- To contribute to the clinical/therapeutic environment and approach to client service in order to benefit client, family and co-worker satisfaction.
- To provide input on the clients’ physical, cognitive and psychological well-being to the essential staff for documentation, assessment and planning purposes.
- To participate in the cleanliness and safety of the adult day program area, as required.
- Assist clients with A.D.L., such as transferring, feeding and toileting.
- Primary responsibility for setting up meal plans, purchasing groceries, ordering and maintaining all meals and nourishment services.
- Primary responsibility to plan and implement physical fitness component to all client’s attending the Adult Day Program.
- Responsible for posting and maintaining accurate and current ADP information.
- Responsible for service delivery of the Adult Day Program in accordance with HNCSSS Inc. policies and procedures.
- Provide support to families/caregivers on an individual basis through open, supportive communication and referrals to other HNCSSS programs and/or other necessary external programs.
- Mandatory participation in regular team meetings and training events as designated.
- Additional duties requested by your immediate Supervisor.




- Works collaboratively with Regional Coordinator and Activation Programmer for overall client engagement.
- To ensure documentation is entered on a timely basis.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In performing the duties of this job, there is a normal degree of physical skills required, including: strength, flexibility, balance, fine & gross motor development and visual competencies.

QUALIFICATIONS

- Post secondary diploma/degree in Health, Therapeutic Recreation or related fields, or a PSW / DSW certificate.
- Minimum 1-2 years’ experience in the delivery of ADP therapeutic/recreational programs for seniors, adults with disabilities and dementia
- Knowledge and experience with Alzheimer’s and related dementias
- Current First Aid and CPR certification
- Proven organizational skills and excellent interpersonal/communication skills
- Flexibility to adapt to a changing environment and challenges
- Proven ability to work independently with a Team Management model
- Computer literacy and prior experience with clinical documentation

Conditions of Employment:

- The Employee will maintain a clear, un-compromised, valid Vulnerable Sector Police Check, valid CPR/ First Aid
- The Employee agrees to obtain and maintain all necessary vaccinations to ensure the safety of vulnerable client population served and submit proof to one’s direct supervisor as needed.

Pay: From $18.39 per hour

Expected hours: No less than 21.0 per week

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- In office parking
- RRSP match
- Vision care

Work Location: In person

📌 Program Facilitator (Simcoe)
🏢 Haldimand-Norfolk Community Senior Support Services
📍 Simcoe