We’re building a relationship-oriented bank for the modern world. As the Senior Director, Application Development & QA for ASG, you will be a hands-on, strategic leader responsible for driving innovation and operational excellence in payment technologies. You will oversee the development and quality assurance lifecycles for the GPS product suite, ensuring solutions meet the needs of both internal and global external clients. This role requires deep expertise in payment systems, a strong grasp of emerging technologies, and the ability to align application services with CIBC’s business objectives. You will lead and inspire a team of 50+ developers and testers, manage complex systems, and provide technology consultation to diverse stakeholders. Your leadership will help shape solution designs, system strategies, and process improvements that deliver high-quality, cost-effective IT software development lifecycles in support of ASG’s Payments business. You will work cross-functionally with technology leaders, business partners, and external vendors, while collaborating closely with teams such as Information Security, Enterprise Architecture, and Application Operations. Ensuring compliance with CIBC policies and standards, you’ll recommend process improvements and make key people management decisions. Your expertise in team leadership, risk management, and payment technologies, combined with strong analytical and relationship skills, will enable you to drive innovation and deliver high-quality solutions. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. Strategic Leadership & Execution
- Develop and execute multi-year roadmaps for application development and QA, aligning with ASG and CIBC’s strategic priorities. Oversee delivery of new software across all lines of the GPS payments portfolio, ensuring compliance with policies, standards, and controls. Stakeholder & Relationship Management




- Build and maintain solid relationships with business partners, executive sponsors, technology teams, and external vendors. Influence client and business priorities, mentor executive sponsors, and collaborate across the organization to ensure strategic alignment and flawless execution. Provide sophisticated analysis and recommendations to senior management and executives. Performance & People Management
- Manage team performance through fair and accurate feedback, obstacle removal, and clear alignment of expectations with business priorities. Hire, develop, and motivate staff, providing opportunities for growth and development. Oversee budget management, audit compliance, risk management, and information security for application services. You are an experienced professional
- You bring deep expertise in payment technologies, application development, and QA processes. You have a proven track record of managing large teams (50+)
- complex systems, and significant budgets ($10M+). You excel at building relationships
- influencing decisions, and driving outcomes in a matrixed organization. You are skilled in risk management
- business case justification, and strategic planning. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. a paid day off dedicated for you to use to invest in your growth and development. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Application Development Coaching Long Term Planning People Management Project Management Stakeholder Management Technical Architecture #

📌 Sr. Director, Application Development (Toronto)
🏢 CIBC
📍 Toronto