Role Descriptions: Property Casualty in Insurance| Language Skills : French| Language Skills : EnglishMandatory Requirements Experience in Property & Casualty (P&C;) Insurance Multilingual proficiency in English and French (spoken and written) Experience in policy administration| policy servicing| or insurance operations Ability to interpret insurance policies| endorsements| and policy documentation Proficiency in MS Excel and other productivity tools Valuable communication and stakeholder management skills Ability to work accurately in a process-driven environment Good to Have Knowledge of the Canadian P&C; Insurance Market Experience with Guidewire PolicyCenter or similar Policy Administration Systems Exposure to insurance compliance and regulatory requirements Proficiency in Microsoft Office applications. Key Responsibilities Add| modify| delete| and validate policy data to facilitate successful conversion into the target policy administration platform. Compare source system records with target system data and perform required corrections. Validate policy information| endorsements| coverages| limits| deductibles| and other policy attributes. Investigate and resolve policy conversion exceptions and errors. Monitor policy conversion queues and take corrective action on errored-out policies. Support policy renewals by ensuring timely completion of conversion activities. Perform quality checks and validation activities in accordance with established QA frameworks. Ensure data accuracy| completeness| and compliance with client requirements. Document exceptions| risks| and issues identified during conversion activities. Participate in audits| performance reviews| and quality management programs. Maintain daily production and progress reports. Track and report agreed KPIs and SLA performance metrics. Collaborate with Aviva stakeholders on policy-related queries and escalations
Essential Skills: Property Casualty in Insurance| Language Skills : French| Language Skills :
EnglishMandatory Requirements Experience in Property & Casualty (P&C;) Insurance Multilingual proficiency in English and French (spoken and written) Experience in policy administration| policy servicing| or insurance operations Ability to interpret insurance policies| endorsements| and policy documentation Proficiency in MS Excel and other productivity tools Good communication and stakeholder management skills Ability to work accurately in a process-driven environment Good to Have Knowledge of the Canadian P&C; Insurance Market Experience with Guidewire PolicyCenter or similar Policy Administration Systems Exposure to insurance compliance and regulatory requirements Proficiency in Microsoft Office applications. Key Responsibilities Add| modify| delete| and validate policy data to facilitate successful conversion into the target policy administration platform. Compare source system records with target system data and perform required corrections. Validate policy information| endorsements| coverages| limits| deductibles| and other policy attributes. Investigate and resolve policy conversion exceptions and errors. Monitor policy conversion queues and take corrective action on errored-out policies. Support policy renewals by ensuring timely completion of conversion activities. Perform quality checks and validation activities in accordance with established QA frameworks. Ensure data accuracy| completeness| and compliance with client requirements. Document exceptions| risks| and issues identified during conversion activities. Participate in audits| performance reviews| and quality management programs. Maintain daily production and progress reports. Track and report agreed KPIs and SLA performance metrics. Collaborate with Aviva stakeholders on policy-related queries and escalations
Desirable Skills:
Keyword:
Skills: Language Skills : English~Language Skills : French~Insurance - Property & Casualty Insurance
Experience Required: 6-8