Job Title: Tax Clinic Support – Student Placement/Co-op - several positions available (Winter 2027)

Start date: January/February 2027; End date: April 30, 2027

Deadline to apply: November 30, 2026

About ACSA Community Services:

Do you believe in a world where everyone has equal opportunities, where community support helps dreams come true? ACSA Community Services is your gateway to making this vision a reality. As a cornerstone of the community for over 50 years, ACSA has been dedicated to uplifting those in need. We offer vital programs like youth empowerment initiatives, emergency food and housing services, and newcomer supports to help individuals and families thrive. We are diligent in supporting our neighbours in Scarborough, North York, and York Region. By getting involved, you're not just giving aid; you're becoming a part of our mission to build a brighter, more equitable future.

ACSA’s Financial Empowerment and Problem Solving (FEPS) program hosts an annual free Community Volunteer Income Tax Clinic during March and April. Our clients are individuals, couples, families, newcomers, students, seniors, and unhoused people who meet the CVITP eligibility criteria, most of whom reside in Scarborough. Year-round, the FEPS program provides one-on-one support with tax filing and financial problem-solving. Education and public awareness regarding financial literacy are also offered to community members and organizations.

Who we are looking for:

We are accepting applications from Students who are looking to complete their Winter 2027 unpaid placement/co-op hours for any post-secondary programs related to Social Service Work/Social Work, Accounting, Office Administration, or other related fields. You will assist the Tax Clinic Coordinator in planning, preparing,



and executing a successful tax clinic by supporting our vulnerable community members. We require a 35 hours per week commitment starting from the beginning of or mid-February to the end of April 2027. Your five days may include Saturdays and you must be available for any of the clinic's locations (in March and April only). Some positions may start in January. Other number of hours may be considered.

Our tax clinic operates from three locations:

•Main site at 4155 Sheppard Ave East

•Chester Le Community Corner at 201 Chester Le Blvd

•Dorset Park Community Hub at 1911 Kennedy Rd

About the role:

In your support assistant role, you will be asked to:

•Provide administrative support to the tax clinic team. This includes answering phones, taking and confirming appointments, making appropriate referrals, supporting the clients during their tax appointment, and performing reception duties.

•Support the day-to-day operations of the tax clinic, including initial planning and preparation of the tools to be used during the clinic.

•Provide intake support for the tax clinic and FEPS Staff; complete the GST applications.

•Conduct in-person and telephone assessments for free income tax service eligibility.

•Schedule appointments; keep detailed records of communications with clients; gather statistics and enter them into the database.





•Prepare tax returns for eligible clients; fill in for the absent volunteers and cover additional appointments as needed (optional).

•Escalate any conflict situations that may arise to the supervising Staff.

•Participate in agency-wide activities and meetings.

•Perform other duties as assigned by the Tax Clinic Coordinator.

About you:

•Must speak one of the following languages: Arabic, Spanish, Cantonese/Mandarin, Ukrainian, Farsi, or Pashto. Candidates speaking the required languages will be given preference

•Reliable, punctual, and a quick learner; able to work independently or with minimal supervision within a fast-paced team setting

•Attention to detail and the ability to follow verbal and written instructions

•Strong computer and accurate data entry skills; comfortable with Google and Office applications

•Strong communication and organizational skills; excellent phone communication skills

•Understanding of the challenges experienced by low-income individuals

•Awareness of and sensitivity to issues of poverty and homelessness

•Eligible to register with CVITP and complete the tax and other trainings, as assigned by the Tax Clinic Coordinator

•Solid understanding of the importance of confidentiality

Please apply by email (cover letter & resume in one attachment) to Gosia Dabrowska Email: [email protected]

Please quote Tax Clinic Assistant, Student Placement/Co-op in the subject line.

No phone calls, please. We thank all applicants for their interest in the position. However, only shortlisted applicants will be contacted for an interview. The interviews will be held on an ongoing basis until the positions are filled.

Expected hours: 35.0 per week

Work Location: In person

📌 Tax Clinic Co-op/Student Placement for Winter 2027 (Scarborough)
🏢 Agincourt Community Services Association
📍 Scarborough