This role will work to support the Mental Health and Addictions Resource Centre (MARC) located at 298 Lawrence Ave., Kitchener.

Thresholds Homes and Supports Inc. is a community-based agency that promotes recovery and improved quality of life for people who are experiencing mental health and substance use by providing affordable housing and individualized, flexible support services through our wide-ranging programs offered throughout Waterloo Region and Wellington County. Our staff are committed and passionate about what they do, and take pride in the difference they make in our community. Our values include PERSON-CENTERED, ANTI-OPPRESSIVE and PARTNERSHIP FOCUSED. We also take time to recognize each other and have fun!

Rate: $25.61 to $30.70 per hour

SUMMARY OF THE POSITION:
As the Program Admin Coordinator, you will provide comprehensive administrative, data, and operational support to help programs run effectively and efficiently. You will coordinate day-to-day administrative activities, maintain accurate program records and documentation, collect and analyze data, and prepare reports to support program planning, evaluation, and decision-making. Working collaboratively with program teams and leadership, you will assist with tracking outcomes, identifying trends, coordinating program activities, and supporting continuous quality improvement. Your strong organizational skills, attention to detail, and ability to translate information into meaningful insights will contribute to the overall success and effectiveness of programs and services.

HOURS OF WORK

The Program Admin Coordinator will work a thirty-five (35) hour week,



days into evenings shifts with the hours being flexible to the needs of clients.

ESSENTIAL QUALIFICATIONS

- Post-secondary degree or diploma in a related field is required.
- Previous experience providing administrative and program support, preferably within a healthcare, mental health, or community service environment.
- Strong skills in data collection, analysis, interpretation, and reporting.
- Advanced proficiency with Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.
- Experience maintaining databases, tracking program outcomes, and ensuring accuracy and integrity of information.
- Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
- Excellent attention to detail and demonstrated ability to maintain accurate records and documentation.
- Solid written and verbal communication skills, including the ability to prepare reports, correspondence, and other program materials.
- Demonstrated ability to identify trends, summarize findings, and present information in a clear and meaningful way.
- Ability to work independently while collaborating effectively with program teams, leadership, and community partners.
- Strong problem-solving skills,



initiative, and ability to adapt to changing program needs.
- Demonstrated understanding of confidentiality and the appropriate handling of sensitive information.

Thresholds Homes and Supports Inc. is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected]

Equity Statement

Thresholds Homes and Supports is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Thresholds Homes and Supports, Head Office location, is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

The Agency values the diverse and intersectional identities of its employees and community partners and people we serve. The Agency regards equity and diversity as an integral part of excellence and is committed to accessibility for all employees and for all those we serve. Thresholds Homes and Supports seeks applicants who embrace our values. As such, we encourage applications from candidates who are from equity deserving communities, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

Pay: $25.61-$30.70 per hour

Expected hours: 35.0 per week

Work Location: In person

📌 Program Admin Coordinator - Mental Health Addictions Resource Centre (contract) (Kitchener)
🏢 Thresholds Homes and Supports
📍 Kitchener