We are seeking an experienced Medical Office Administrator to join our growing medical clinic in Downtown Toronto.

If you have a strong background in walk-in and family medicine, thrive in a fast-paced environment, and are passionate about delivering compassionate patient care, we would love to hear from you.

In this role, you will support the daily operations of our medical practice, ensuring a positive and efficient experience for patients visiting both our walk-in and family medicine departments. Your responsibilities will include assisting the clinical team with administrative tasks while consistently providing exceptional patient service.

Responsibilities

- Provide compassionate and attentive service to patients, ensuring they feel valued, heard, and consistently receive a five-star experience.
- Manage front desk operations with exceptional attention to detail, including appointment scheduling, confirmations, billing, payment processing, and accurate data entry.
- Support efficient clinic operations by adhering to policies and procedures, providing dependable administrative assistance, and contributing to business goals.
- Proactively identify opportunities to improve the patient experience and assist management in optimizing clinic performance and growth.
- Maintain patient confidentiality and ensure accurate handling of medical records and documentation.
- Collaborate with healthcare providers and administrative team members to ensure smooth daily operations.

Qualifications and Skills

- Minimum of 1 year of experience in Medical Office Administration or Reception.
- Experience in walk-in clinics or family medicine practices preferred.




- Excellent customer service skills with robust verbal and written communication.
- Strong organizational skills and ability to manage competing priorities in a fast-paced environment.
- Self-motivated, dependable, and detail-oriented, with a willingness to take on diverse responsibilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience with electronic medical records (EMR) systems, particularly PS Suite.

Assets

- Post-secondary education in Medical Office Administration or a related field.
- Certification and experience in intramuscular (IM) injections.

Why Join Our Team?

- Work with a supportive and collaborative healthcare team.
- Be part of a modern, well-equipped medical clinic in Downtown Toronto.
- Gain opportunities for professional development and career growth.
- Contribute to a patient-centred environment focused on delivering high-quality healthcare.

Compensation

- Competitive hourly compensation based on experience and qualifications.

Schedule

- Full-time hours.
- Flexibility to work within clinic operating hours, including evenings and weekends.

Location

Downtown Toronto, Ontario

Equal Opportunity Employment

We are committed to creating an inclusive, respectful, and supportive workplace where all individuals have the opportunity to thrive. Employment decisions are based on qualifications, merit, and business needs.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request throughout the recruitment and selection process.

We appreciate all applications. Only candidates selected for an interview will be contacted.

Pay: $20.00-$24.00 per hour

Work Location: In person

📌 Medical Office Administrator – Downtown Toronto
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