Service Writer / Automotive Service Advisor

CN Auto Repair – Calgary, AB

Love cars? Love people? Looking for a workplace where you can enjoy what you do?

CN Auto Repair is looking for an experienced, energetic, and customer-focused Service Writer to join our team!

We are a well-established, busy automotive repair shop with over 45 years in the industry. As a NAPA Auto Pro, we take pride in providing quality repairs, honest service, and a positive work environment. We believe that great customer service starts with a great team, and we're looking for someone who brings enthusiasm, professionalism, and a great attitude to work every day.

What We're Looking For

We're looking for someone who is:

- Upbeat, outgoing, and naturally positive.
- Reliable, punctual, and takes pride in their work.
- Experienced in automotive service advising or a similar customer-facing automotive role.
- A former automotive technician or apprentice who enjoys the automotive industry but no longer wants the physical demands of turning wrenches
- Comfortable communicating with customers and explaining recommended repairs.
- Organized and able to manage multiple priorities in a busy environment.
- Confident, professional, and able to build lasting customer relationships.
- A team player who takes initiative and enjoys being part of a supportive workplace.
- Comfortable talking about major vehicle systems and components such as engines, transmissions, brakes, suspension, steering, exhaust, cooling systems, electrical systems and drivetrains.

What You'll Be Doing

- Greeting customers and helping them with their vehicle service needs, while accurately documenting their needs.
- Building service orders,



ordering parts and coordinating vehicle repairs with technicians.
- Turning completed work orders into invoices for customers
- Communicating repair recommendations, estimates, and updates to customers.
- Answering phone calls, scheduling appointments, and following up with customers.
- Helping ensure every customer has a positive experience from drop-off to pick-up.

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Why Work at CN Auto Repair?

We believe people do their best work when they enjoy where they work. We offer a friendly, respectful, and team-oriented environment where people are valued and treated professionally. Our shop was recently renovated and has one of the nicest repair shop reception areas in the city!

- Established, reputable shop with over 45 years in business.
- Positive workplace with approachable management.
- Supportive team environment where everyone works together.
- Busy shop with an established customer base.
- Opportunity to grow and become an key part of our team.

Benefits:

- Casual dress
- Dental care
- Extended health care
- Store discount
- Vision care

The Bottom Line

We aren't just looking for someone to fill a position. We're looking for the right person to join our team.

If you're experienced in the automotive industry, enjoy working with people, bring positive energy to your workplace, and take pride in doing things right, we'd love to hear from you!

Apply today and tell us a little about yourself and your experience.

Salary based on experience

Pay: From $50,000.00 per year

Benefits:

- Casual dress
- Dental care
- Extended health care
- Store discount
- Vision care

Language:

- English (required)

Location:

- Calgary, AB T2E 7L6 (required)

Work Location: In person

📌 Automotive Service Advisor / Service Writer – Experienced (Vista Heights)
🏢 CN Auto Repair
📍 Vista Heights