Overview
We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires strong organizational skills, phone etiquette, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and welcome visitors in a warm and qualified manner - both in person and/or over the phone.
- Answer phone calls promptly, utilizing excellent phone etiquette to assist callers or direct them to the appropriate personnel.
- Manage incoming and outgoing correspondence, including emails and packages.
- Maintain an organized front desk area, ensuring it is always presentable.
- Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date in our computerized systems.
- Schedule appointments and manage calendars for staff as needed.
- Assist with administrative tasks such as filing, photocopying, and maintaining office supplies.
- Utilize Google Suite for various administrative functions including document creation, spreadsheets, and presentations. Must be able to track, log, and input data into spreadsheets, reports, etc.
-Provide daily/weekly/monthly reports to management team.
-Proficient in Excel and Office 365
- Provide customer support by addressing inquiries and resolving issues in a timely manner.
-Saturdays required
Experience
- Previous experience in an administrative or receptionist role is preferred but not required.
- Proficiency with phone systems and basic office equipment is essential.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent customer service skills with a focus on client satisfaction.
- Familiarity with EXCEL and Google Suite applications.
- Ability to work independently as well as part of a team in a dynamic environment.
If you are passionate about providing outstanding customer service and possess the necessary skills to thrive in this role, we encourage you to apply for the Front Desk Receptionist position today. Join us where your contributions will be valued in creating a welcoming environment for our clients!
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (required)
- Administrative experience: 1 year (required)
Work Location: In person
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