About Alpine Transport & Rigging

Alpine Transport & Rigging is a locally owned and operated transportation company headquartered in Saskatoon, Saskatchewan. We specialize in flat deck and heavy haul transportation services throughout Canada and the United States, with a strong commitment to safety, efficiency, reliability, and exceptional customer service

Position Overview

- Alpine Transport & Rigging is seeking an organized, proactive, and detail-oriented Dispatcher to join our team in Saskatoon.

- Reporting to the Operations Manager and working closely with the Dispatcher Administrator, the successful candidate will oversee daily dispatch operations, coordinate driver schedules, assign loads, and monitor equipment and shipments to ensure safe, efficient, and timely deliveries.

- This role requires strong communication, problem-solving, and organizational skills, along with the ability to manage competing priorities in a fast-paced transportation environment.

- The Dispatcher will serve as a key point of contact for drivers, customers, and internal team members while supporting daily operations, regulatory compliance, and overall service quality.

Key Responsibilities

Dispatch & Transportation Operations

- Coordinate daily transportation schedules and dispatch drivers using transportation management and dispatch software.
- Assign loads and monitor driver availability, equipment utilization, routes, permits, and shipment progress.
- Coordinate transportation projects from initial planning through final delivery in collaboration with the Operations Manager.
- Monitor driver productivity and equipment utilization to support operational efficiency.
- Track shipments and proactively communicate updates regarding delivery schedules and trip status.
- Identify and resolve operational challenges, including scheduling conflicts, delivery delays, equipment breakdowns, and permit-related issues.




- Prioritize urgent shipments and adjust dispatch schedules as operational requirements change.

Compliance & Transportation Administration

- Review and audit driver activity and electronic logs through Samsara ELD systems.
- Monitor compliance with Hours of Service (HOS) regulations and applicable transportation requirements.
- Coordinate border-crossing documentation and communicate with customs brokers to facilitate cross-border shipments.
- Arrange and obtain required transportation permits, licenses, and authorizations.
- Prepare and coordinate IFTA filings and maintain accurate driver records, logbooks, and supporting documentation.
- Work with operations and safety personnel to maintain compliance with company policies and regulatory standards.

Customer Service & Communication

- Act as a primary point of contact for customers, drivers, and internal stakeholders.
- Respond to inquiries promptly and professionally by phone and email.
- Provide timely shipment updates and communicate changes to schedules or delivery expectations.
- Build and maintain positive working relationships through responsive communication and dependable customer service.
- Address concerns and resolve service-related issues in a proactive and professional manner.

Administrative & Operational Support

- Maintain accurate dispatch records, operational reports, spreadsheets, and internal documentation.
- Prepare, review, and update dispatch paperwork and shipment records.
- Assist with customer quotations, transportation estimates, and related administrative tasks as required.




- Support the Operations Manager and Dispatcher Administrator with additional operational and administrative duties as needed.

Preferred Qualifications & Skills

- Previous experience in dispatching, transportation logistics, fleet coordination, or a similar role.
- Strong scheduling, planning, coordination, and resource management abilities.
- Excellent verbal and written communication skills with a customer-focused approach.
- Strong problem-solving, decision-making, and organizational skills.
- Working knowledge of Samsara ELD systems and Hours of Service (HOS) regulations.
- Understanding of transportation compliance, permitting requirements, and cross-border shipping procedures.
- Familiarity with customs documentation and coordination with customs brokers.
- Knowledge of IFTA reporting and transportation recordkeeping requirements.
- Proficiency in Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint.
- Ability to multitask, prioritize competing demands, and work effectively in a fast-paced environment.
- A proactive, dependable, and team-oriented approach to daily operations.

What We're Looking For

The ideal candidate is a motivated and dependable qualified who takes pride in keeping transportation operations organized and running smoothly. They can communicate effectively with drivers and customers, make sound decisions under pressure, and anticipate challenges before they affect service.

If you have a passion for transportation logistics, strong attention to detail, and the ability to thrive in a dynamic dispatch environment, we encourage you to apply and become part of the Alpine Transport & Rigging team

Job Types: Permanent, Full time

Pay: From $50,000.00 per year

Application question(s):

- how many years experience do you have in a Dispatcher Role?
- Do you have a clear understanding of Federal HOS?

Work Location: In person

📌 Dispatcher (Saskatoon)
🏢 Alpine Transport and Rigging
📍 Saskatoon